Transportation Coordinator - Care Management Job at Oregon Health & Science University
Department Overview:
This role is Avilable for Hybrid work. Function/Duties of Position:
As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
The Transportation Coordinator, working as a member of the interdisciplinary team, provides assistance and support to the Hospital system, Care Management & other areas with transportation needs focusing on access, capacity and throughput. This team member works directly with Mission Control, Care Management and external vendors to prioritize patients appropriately to keep patients moving. This position functions under the direct supervision of the Administrative Supervisor and management of the Care Integration Manager. Activities are related to discharge plan coordination, transportation, and general discharge support.
This role is Avilable for Hybrid work.
Transportation Coordination:
- Facilitate usage of dedicated medical transportation vehicles with contracted vendors.
- Work with Mission Control, Bed Flow Manager and other internal and external stakeholders to prioritize rides from high-capacity areas.
- Facilitate Hospital to Hospital procedural rides including organizations: HMC, AHP, CMH, Legacy, & PeaceHealth.
- Coordinate rides requested by other members in the organization – care management, ED, PACU, CEI, DCH, etc.
- Coordinate NICU parental rides to and from DCH
- Support HD and treatment transport post-acute as a bridge
- Facilitate transitional care community rides
- Troubleshoot ride delays and issues
- Document rides within the patient’s EMR
- Act as a liaison for OHSU staff w/ external transportation vendors and brokerages.
- Round with other team members to ensure ride needs are met.
- Be the resource for go-to for ride questions/issues/concerns
- Track any transportation data as needed.
- Maintain resource utilization within the Transportation Center w/ dedicated vehicles.
- Any additional tasks related to transportation/capacity throughput
Social Work Support:
- Track data for the organization related to discharge planning and transportation coordination
- Support the hotel process to support the transition of patients back into the community
- Process billing for transitional care
- Uses critical thinking skills for process improvement
- Creates and maintains forms and documents needed
- Assists with back-up for SW/CM clerical staff, as needed
- Participates in orientation of new employees (training)
- Misc. administrative coordination as needed
- Four years of general office or secretarial experience; OR
- An Associate’s degree or certificate in office occupations or office technology and two years of general office or secretarial experience; OR
- A Bachelor’s degree and two years of general office or secretarial experience; OR
- An equivalent combination of training and experience.
- Experience working in a medical office setting.
- Experience working in a high-volume setting.
- Discharge planning
- Care Coordination
- EPIC
- Kronos timekeeping software
- Microsoft office
As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
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