SUMMARY/OBJECTIVE

The Training Specialist will deliver trainings to staff throughout the agency, in an assigned geographic area. Trainers will provide initial and recertification training support on specific programs (such as CPR, First Aid, de-escalation/physical training, etc.). Training Specialist Is are responsible for maintaining accurate files regarding all staff training and certifications. Trainers assist in the on-boarding of new hires through organizing and providing new hire training. Trainers are responsible for maintaining appropriate credentials and instructor status for CPR, First Aid, and appropriate de-escalation/physical restraints programs.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Delivers instructor-led training on CPR, First Aid, and De-escalation/physical restraint training in keeping with federal and state regulatory requirements and ensures that staff are properly trained and certified/recertified.

• Delivers new hire orientation and training to provide current policies, procedures, and training in DYS systems to all new hires within designated region.

• Keeps training materials up-to-date, re-orders materials and works with training team to update training manuals as needed.

• Tracks and maintains accurate files regarding staff completion of trainings, providing of certifications, and filing of training checklists and certifications.

• Gathers, evaluates, and reports training program(s) effectiveness and implement changes as needed.

• Provides formative and summative assessments and skill demonstrations to class participants during training programs to assess comprehension and offers feedback when necessary. Escalates participant concerns to Training Specialist II or III and provides input on the participant’s ability to succeed.

• Develops and administers needs analyses, surveys and evaluations for classroom and distance training to monitor and evaluate training products.

• Delivers side by side and/or remedial training to staff when requested and when deemed necessary by management.

• Work as a team with all members of the HR, Quality, Training and Operation teams to meet company training and quality goals.

• Other duties as assigned by the supervisor.