Technology Support Consultant I (Topeka/Shawnee Co.) - Job ID #: 201497 Job at Kansas Highway Patrol / State of Kansas

Kansas Highway Patrol / State of Kansas Topeka, KS 66603

Technology Support Consultant (I)
Job ID #: 201497
Location: Topeka/Shawnee County
Job Posting Closes: Open Until Filled

Kansas Highway Patrol
*** TO FILL OUT AN APPLICATION - TO BE CONSIDERED FOR THIS POSITION - GO TO: www.KHPjobs.org ***

Who can apply: Anyone
Unclassified Service
Full-time
Benefits Eligible
Work Schedule: Days 8-5

Compensation:
Annual Salary Range: $37,980.80 - $42,140.80
Hourly Pay Range: $18.26 - $20.26
Note: Salary can vary depending upon education, experience, or qualifications.

Position Summary: The reassignment of tasks includes the systems administration of the CCURE application for managing Access Card Readers for State Agencies in support of the Capital Police Monitoring Center; working with I.T. Vendors and performing procurement tasks using SMART for the I.T. Department; managing and troubleshooting cell phones; performing system administration task for the mobile device management application.
This is routine technical work advising and assisting computer users in a distributed computing environment. Work involves supporting computer and storage hardware, system software, and commercial office automation software packages. Work may include assisting in the planning, installation, and operation of microcomputer local area (LAN) or wide area (WAN) networks or providing all technical support for a limited network requiring minor maintenance. Conducts in-house training on hardware and software products. Work includes the installation of hardware and software and demonstrating hardware and software to computer users in classroom and one-on-one situations. Will be responsible to keep activities current, such as scheduling, and monitoring ITEC policies, service calls and vendor meetings. This position must utilize a depth of knowledge for analysis, judgement and interpretation needed to perform their duties. Will provide application support of Capital Complex access control and video surveillance software that include: C-Cure 9000 and FLIR Latitude VMS.

Job Responsibilities may include but are not limited to the following: Works troubles calls, prioritizing a response, and dispatching to the appropriate technicians. Mobile Device Management. Enter Purchase requests into SMART.

Qualifications: Education: High School diploma or equivalent Licensing: Valid Driver’s License

Minimum Qualifications – REQUIRED: Six months advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.
Ability to drive a vehicle, lift computer equipment and other objects up to 50 lbs, bend, kneel, stoop, reach with your body, arms and/or legs, perform repetitive motions with one or more extremity, move in confined areas and sit for long periods of time.

Preferred Qualifications: Excellent understanding of server/network/LAN/WAN configuration of Microsoft systems and knowledge of information security concepts.

Post-Offer, Pre-employment Requirements: Must submit to and pass a thorough background investigation including fingerprints. Regular, reliable, dependable, performance is an essential function.

Contact Information:
Name: Raul Romero
Phone: 785-291-3735

*** PLEASE NOTE: ***

*** IN ORDER TO BE CONSIDERED FOR THIS POSITION, please be sure to fill out our application at: www.KHPJobs.org ***

We look forward to receiving your application!

(Please don't hesitate to reach out with any questions or if you run into any issues!)

Job Type: Full-time

Pay: $18.26 - $20.26 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Topeka, KS 66603: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




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