The following states are excluded from this job ad: AK, CA, CO, CT, HI, MA, NJ, NY, OR, PR, VT, WA

Location: Remote

Position Description:

The Technical Writer - Software Development writes and updates healthcare software documents including user manuals, installation guides, training materials, and reports.

This position does not apply to writing and updating manufacturing, product and medical devices, etc.

Minimum/General Experience: 3 - 5 years of experience in healthcare software technical writing

Minimum Education: Associates' Degree in Computer Science, Management Information Systems, or related field; or additional 2 years of experience

Essential Skills/Qualifications:

• Excellent experience writing/updating healthcare software user manuals
• Excellent experience writing/updating healthcare software installation guides
• Excellent experience writing/updating healthcare software training materials
• Above average ability to gather information
• Above average experience developing procedural documentation
• Expert level in MS Word
• Expert level attention to detail
• Moderate level in MS Excel
• Strong written communication skills
• Strong proofreading and/or editorial skills

Security: Ability to obtain/maintain a Federal Civilian Public Trust

• U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Federal Civilian Public Trust Consists of a review of up to but not limited to:

• Covers 5-10 year period and in some instances lifetime events
• OPM Security Investigations Index (SII)
• DOD Defense Central Investigations Index (DCII)
• National Agency Check (NAC) records
• FBI name check
• FBI fingerprint check
• Credit report check
• Written inquiries to previous employers and references listed on the application for employment
• Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
• Law enforcement check
• Court records check
• Education check- Attendance and Degrees

Tasks/activities include, but are not limited to:

• Researches, prepares, and edits technical documents, including process manuals, user manuals, training materials, installation guides, release notes, and reports
• Writes detailed procedure and policy documents based upon discussions with process owners and in compliance with Standard Operating Procedures
• Works independently to ensure effective content management and a regular cadence of review and updating documents in the document management system
• Maintains documentation changes, as a result of business process changes, reorganization or system enhancements
• Develops agendas and meeting minutes
• Performs other duties as assigned

Oxley Enterprises®, Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), HUBZone and small disadvantaged business (SDB) that has over 22 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 for 2016, 2017, 2018, and 2021; 2018 CIO Bulletin Top 30 Places to Work; and in Diversity Business' 2014 Top 500 Emerging Business; 2013 Top 500 Emerging Business, Top 100 Diversity Owned, and Top 50 VA Woman Owned. Oxley is a 2019, 2020, and 2021 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.

Oxley Enterprises®, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information:

Subject Line: Accommodation Request

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We participate in the E-Verify program. http://www.dhs.gov/E-Verify