NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride the over 510,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion-dollar business operations.

At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

NVR is looking for an intelligent, highly motivated, positive, results-oriented Technical Services Associate to join our Architectural Services Department. You will be part of a team responsible for providing technical assistance and research for resolving issues concerning products, materials, and construction. Responsibilities of this role include submitting Product Action Reports (PARs) on behalf of field personnel to assist in issue resolution and recommend actions aimed at improvements to blueprints, fabrication, construction methodology, phase specifications, and estimating programming as applicable.

NVR is a growing company with significant opportunities for career advancement and mobility. If you love working in a fast-paced environment with a high degree of responsibility, this is the position for you.

Primary Responsibilities

• Answer incoming calls and emails from field personnel or sub-contractors in a courteous and professional manner.
• Maintain a detailed understanding of updated standards associated with blueprints, fabrication, HVAC, construction methodology, phase specifications, and estimating programming.
• Determine root cause analysis of issues and follow-up with other personnel or departments to achieve resolution.
• Interface and interact with personnel at all levels to resolve quality issues.
• Provide corrective action to delegated PAR’s, and respond appropriately within 6 workdays for 90% of all PAR’s.
• Efficiently use design software and demonstrate knowledge of NVR options.
• Proactively support systems and procedures associated with the quality assurance and/or add-order programs.

Qualifications

• Bachelor or Associates degree
• 3+ years in a construction related field
• Proficiency in reading blueprints and ability to navigate design software
• Previous knowledge of residential, energy conservation, mechanical and fuel-gas codes, preferred.
• Strong interpersonal skills and an effective communicator
• High energy with the ability to multi-task and prioritize
• Strong problem analysis and detail oriented

NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

• Competitive Compensation
• Home Purchase Discount
• Mortgage and Settlement Services Discounts
• Comprehensive Health, Life and Disability Insurance
• 401(k) (Full-time employees are eligible to contribute immediately)
• Employee Stock Ownership Program
• Vacation and Holidays

In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.