As a Copywriter, you will be part of the team responsible for building, templatizing, and maintaining Chase's developer documentation for our most strategic API-based products. This covers the entire lifecycle of a developer's integration, from discovery and education, to testing, to certifying and launching their new experiences into production. You will report to the Partner Channel: Start My Journey team manager and work with a wide range of people within the Partner Channel team and beyond. That includes Product Owners, Technology Partners, Co-Brand Relationship Managers, Corporate Development Leads and Digital Marketing leads - all related to the documentation of our services for onboarding new partners to our services and capabilities.

Key Responsibilities:

• Document new products, features, and APIs
• Document standards, guidelines, and best practices for engineers and technical product owners
• Organize documentation and make it easily discoverable
• Responsible for the accurate delivery of partner-facing documentation
• Maintain content quality through curation and content performance analysis
• Demonstrated ability to communicate with all levels of leaders (written, voice, and in-person)
• Ability to multi-task and keep strong attention to detail

Preferred Skills:

• 5+ years of Technical Writing or relevant experience
• Proficient in HTML, Markdown, and any other relevant coding languages
• Can communicate technical concepts clearly and precisely
• Ability to create a compelling story and narrative out of technical source material from different groups
• Able to quickly iterate and improve
• A perpetual learner and teacher

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $110,200.00 - $160,000.00 / year; Jersey City,NJ $110,200.00 - $160,000.00 / year