Team Leader-Patient Access Job at Mount Sinai Medical Center - Florida
Team Leader-Patient Access
As Mount Sinai grows, so does our legacy of caring.
Located in the heart of Miami Beach, overlooking the breathtaking intracoastal waterway, Mount Sinai Medical Center is dedicated to providing exceptional health care to our diverse community enhanced through innovation, technology, teaching, and research.
Mount Sinai is South Florida's largest private independent not-for-profit hospital with 672 beds, and a tight-knit community of more than 4,000 employees.
We provide world-class care:
- Named one of America's 250 Best Hospitals for 2020 and 2021 by Healthgrades, positioning Mount Sinai among the top 5% of hospitals in the nation for overall clinical excellence.
- A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases
- The BEST cardiac surgery survival rate in Florida
- A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience
Position Responsibilities:
- Ensures completion of daily activities for assigned responsibilities.
- Act as a guide for co-workers and promoting desired practices and standards.
- Implements and monitors the orientation program within the respective team. Training other employees in assigned responsibilities, making sure the respective policies are followed.
- Provides the supervisor with input on the employee's performance in a timely manner.
- Establishes and maintains effective interpersonal relationships with coworkers and management staff. Assists the Supervisor/Manager in resolving staff
- Supports the Supervisor or Manager's communication initiative. Informs team of any departmental and/or hospital news, updates, issues, requests, general situations, etc.
- Promotes professional development and motivates staff.
- Keeps track of departmental occurrences as required.
- Follows Patient Safety goals as established by the department; supports effective responses to adverse and sentinel events; provides an on-going proactive approach to reduce risk; integrates patient safety as a priority into new and existing processes.
- Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned.
- Reports incidents to manager and Risk Management department within required timeframe in accordance with medical center policy.
- Complies with current Hospital security and safety polices & All other tasks assigned.
Minimum Requirements:
High school graduate or equivalent level of training. Some college preferred.
One year practical experience in computer usage. Seven years' practical experience in registration, collections and insurance verifications.
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for selected positions and more!
Team Leader-Patient Access
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