Systems Administrator I Job at Computer World Services
The Systems Administrator will accurately and efficiently process access requests sent through email, fax and ticket tracking. Must be a customer friendly, self-motivated, detailed oriented technician to perform access management for over 25 systems in a very fast paced environment. The Systems Administrator should have some technical knowledge on operating systems, Microsoft applications and familiarity with databases. The System Administrator should demonstrate excellent customer service skills and the ability to work well independently as well as cohesively as part of a team.
Key Tasks and Responsibilities
Job duties include but are not limited to:
- Work with the Lead Admin Services Technician to process all system access requests accurately and efficiently in a 24 hour period.
- Receive calls and provide technical support.
- Work with the Training Officer and Lead Technicians to receive training and attain the necessary skills and knowledge to provide full support.
- Attend meetings or events, assist with special projects, and perform other tasks as directed.
- Expected to earn a certification that supports 8570 compliance and become an elevated access participant.
Job Requirements:
Education & Experience
- High school diploma or GED is required
- 1-5 years of customer service experience is required
- Ability to communicate effectively, both verbally and written
- Ability to troubleshoot and problem solve
Certifications
- Security+ or A+ Certification
Security Clearance
- Must be able to obtain and maintain government customer Public Trust clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- No travel required
- The shift hours will range from 0700 to 1830 Monday – Friday with occasional on call duty expected.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
314.952.5138 or URL blocked - click to apply.Job Snapshot
Employee Type
Full-TimeLocation
Kearneysville, WVJob Type
Customer Service, Information Technology, OtherExperience
Not SpecifiedDate Posted
03/05/2023Job ID
3731/2645/16719Please Note :
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