SageSure, the insurance first, tech-forward, capital-lite managing general underwriter that focuses on the underserved, preferred homeowners middle-market, is seeking an Systems Admin II.
This individual contributor is primarily responsible for monitoring and managing our core technical applications, assisting in the implementation of hardware and software changes, and communicating relevant system performance and procedural information.
What you’ll be doing:
- Supports user accounts, network or system rights, and access to systems and equipment by following policies, procedures, and tools
- Administers application and hosted services roles, accounts, credentials, configuration, and backups
- Configures, implements, supports, and manages Microsoft 365 Suite applications and services applications within the Microsoft Power Platform
- Evaluates, tests, and implements new applications and cloud hosted services
- Participate in creating efficiencies using automation to implement monitoring, configuration management and reporting functions that will make a hands-off environment
- Conducts auditing of application access, inventory of software, hardware, and licenses
- Supports the routine maintenance, modification, and documentation of applications
- Participates in efforts to implement application and OS updates to include upgrades, patches, and new releases
- Supports the installation, upgrade, or decommissioning of designated systems, products, and infrastructure under the guidance of senior team members
- Uses integration tools allowing for the seamless transmission of data from disparate systems
- Provides Tier/Level 2 technical support for Desktop Support team and escalation to third party provider support
- Provide after-hours support for applications level related emergencies as well occasional weekend maintenance
- Mentor / cross train team members on existing and new technologies
- Interact with staff at the technical level as required
- Perform other duties as assigned
We’re looking for someone who has:
- Bachelor's degree in Information Technology computer science, or a related field of study, and 7-10 years of relevant experience; or equivalent combination of education/experience.
- Experience supporting Windows OS, MacOS & Apple iOS
- Strong knowledge and skills supporting Microsoft 365, Exchange, SharePoint, Teams, Azure Active Directory
- Experience with Atlassian (Jira, Confluence, Service Desk)
- Ability to solve problems quickly and automate processes
- Basic networking skills
- Outstanding customer service skills
- Ability to continuously prioritize, multitask efficiently and work independently
Highly preferred candidates also have:
- CompTIA's Network +, Security + Certifications
- Microsoft 365 Certifications
#LI-PD1
If shaping the future of an industry sounds exciting, you’ll love working at SageSure! A Best Places to Work in Insurance Recipient for three years in a row (2020-2022), SageSure is a managing general underwriter leader and insurance technology innovator serving disaster-prone areas. That means we sell insurance through our proprietary technology platform in places other insurance companies won’t do business. Our success in delivering coverage in America’s most challenging markets is the result of our strategic focus to understand and adequately price risk. We offer 50+ products in 14 states, serving over 400,000 policyholders while managing more than $910 million in written premium. We have eight office locations—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—as well as numerous remote employees across the country.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan and more. SageSure fosters inclusion, creating an environment where everyone can bring their whole self to work. We’re energetic, forward-thinking problem solvers; come join our team! For more information on SageSure opportunities, visit www.sagesure.com/careers/.
SageSure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, national origin or any other factor protected by applicable federal, state or local laws.
SageSure is only open to hiring remote candidates who are residents in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
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