Hillis-Carnes Engineering is currently seeking a dedicated, proactive, and experienced System Administrator to join our dynamic IT team our Annapolis Junction, MD office. As a System Administrator, you will play a crucial role in ensuring the optimal performance, security, and reliability of our organization's technology infrastructure. If you have a passion for problem-solving, a keen eye for detail, and a customer service-oriented approach, we'd love to hear from you!

Responsibilities:

• Install, configure, and maintain hardware, software, and network components for servers, workstations, and other IT infrastructure.
• Monitor system performance, identify and resolve issues to ensure optimal system functionality.
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed.
• Develop and implement security protocols, policies, and procedures to safeguard company data and prevent unauthorized access.
• Manage user accounts, permissions, and system access, ensuring proper adherence to company policies.
• Perform regular system backups and recovery, ensuring data integrity and availability.
• Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
• Maintain detailed documentation of IT systems, configurations, and procedures for troubleshooting and future reference.
• Research and evaluate emerging technologies, hardware, and software, making recommendations for improvements and upgrades.
• Provide technical support and guidance to end-users, prioritizing customer satisfaction.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience as a System Administrator or a similar role.
• Strong knowledge of Microsoft Windows operating systems, including Windows 10/11 and Windows servers.
• Proficiency in virtualization technologies such as Hyper-V.
• Proficiency in creating and managing group policy.
• Familiarity with networking protocols, firewalls, and VPN configuration.
• Experience with Azure is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to effectively explain complex technical concepts to non-technical users.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+, MCSA, or CCNA) are a plus.

BENEFITS:

We are proudly an Equal Opportunity Employer and offer an appealing benefit package. A few of these perks include: 100% Employer-Paid Benefits (Long-Term Disability, Basic Life & Employee Assistance Program), Health (W/ Health Savings Account Option), Disability, 401k w/ Company Match, Generous Compensation for Employee-Referrals, Tuition Reimbursement and many more!

Need another reason to join in on success? We offer an Employee Stock Ownership Plan (ESOP) in which employees are given shares in the company and the more successful the company is, the more valuable the shares become.

Want to grow with us? Apply Now!

Minorities and Women are encouraged to apply.

EOE