Global Risk Review (GRR) provides independent, objective, reliable, valued and timely assurance to the Citigroup (Citi) and Citibank NA (CBNA) Risk Management Committees of the respective Boards of Directors (collectively, the “Boards”), the Citi Chief Risk Officer (CRO), the CBNA CRO, senior management and regulators over the effectiveness of credit, capital and collateral risk management and the ability of the Business and independent Risk Management to identify, monitor and mitigate current and emerging risks. The assessments are undertaken by four core Review functions including: Fundamental Credit Risk, Confirmation of Basel Classification Review and Analysis, Collateral Risk Review, and Global Portfolio Review.

GRR also includes the Global Credit Risk Officer Framework, Risk Management Independent Assurance, and Enterprise Risk & Controls Knowledge and Capabilities teams sponsored by the Head of Global Risk Review. Centralized support to the GRR organization is provided by the GRR Chief Administrative Office, Infrastructure and Strategic Projects, GRR Analysts and GRR Analytics teams. Within GRR, the Enterprise Risk & Controls Knowledge and Capabilities team supports the continual advancement of Citi’s risk culture by driving risk and control training Transformation initiatives including the Enterprise Risk Management Training Program (ERMTP), Wholesale Credit Risk Training, and the Risk & Controls Talent Program.

The ERMTP Lead reports directly to the ERMTP Director with day-to-day interaction with Citi’s Risk & Control Project Management Office (PMO), Risk & Controls policy owners, Learning Advisors, and First Line Unit representatives. As an integral part of Citi’s Risk Transformation, the incumbent is responsible for working across the organization to drive the development and sustainability of a comprehensive enterprise-wide risk management training curriculum promoting Citi’s Enterprise Risk Framework and supporting risk and control policies. This program spans all risk types and enterprise risk programs and serves all Citi’s businesses and corporate functions.

The objective of the ERMTP is to develop consistent and comprehensive enterprise-wide awareness and competency in risk and controls policy knowledge and to provide employees with the knowledge to carry out risk management and control responsibilities relevant to their roles. The ERMTP is anchored to enterprise-wide policies and standards supporting the four pillars of Citi’s Enterprise Risk Management Framework: Culture and Conduct, Risk Governance, Risk Management (including Level 0 / Level 1 Risk Categories) and Enterprise Risk and Control Programs. The ERMTP is designed to provide all Citi employees with access to learning modules to help them understand how they contribute towards Citi’s risk management strategy through adhering to the relevant policies which apply to their roles.

ERMTP is a cumulative training curriculum developed and deployed at four levels of complexity:

• Foundational (All Citi employees): definitional knowledge of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)
• Basic (Leaders & Risk and Controls practitioners): overview of objectives and key concepts and terms of each of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)
• Intermediate & Advanced (Risk & Controls practitioners): more detailed targeted knowledge of applicable Enterprise Risk Programs and/or Risk Categories (Level 0 / Level 1)
• Oversight (Leaders): executive level knowledge of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1) for those accountable for managing risk

The target audience applicability will be determined by level of complexity relevant to the learner’s risk management role in the organization.

Key Responsibilities:

• Support the implementation and sustainability of an enterprise-wide training program promoting Citi’s Enterprise Risk Framework and supporting risk and control policies.
• Serve as key contact with the Risk and Controls Transformation Program Management Office (PMO) and Internal Audit to drive, track and report progress against key transformation milestones and deliverables to build out and sustain the ERM Training Program.
• Partner with Internal Audit through validation to ensure all milestones and deliverables are successfully closed.
• Partner with Risk and Controls policy owners and Learning Advisors to drive the annual ERMP Training Needs Analysis (TNA), gap analysis and training planning process.
• Partner with First Line Unit representatives to determine target audiences based on risk role archetype: Risk Aware, Risk Informed, Risk Generators, Risk & Control Practitioners and Risk Oversight
• Partner with Learning & Development to monitor progress against the ERMP annual training plan.
• Manage inquiries from stakeholder channels, e.g., Microsoft Teams, emails.
• Support processes and controls to ensure sustainability of the ERMTP program, including but not limited to monitoring and reporting training metrics, annual TNA review and on-going change control process. Manage controls assessments and any remediation action plans to ensure effective controls are in place.

Skills/Competencies:

• Solid understanding of both Risk & Controls policy
• Able to engage with multiple stakeholders

• Excellent, clear and concise written and verbal communication skills in order to negotiate internally at multiples levels

• Strong stakeholder engagement and program management skills with the ability to negotiate between multiple projects simultaneously
• Critical thinking and innovative problem solving skills

Knowledge/Experience/Qualifications:

• Bachelor’s/University degree, Master’s degree a plus
• 10+ years of experience, including solid program management experience
• Risk management experience, with a working knowledge of Risk & Controls policies
• Risk Management, Controls, Internal Audit, and/or Compliance experience helpful
• Proficient in Microsoft Office with an emphasis on Microsoft Excel
• Self-motivated and detail oriented

-

Job Family Group:

-

Job Family:

-

Time Type:

-

Primary Location:

-

Primary Location Salary Range:

-

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting