The Surgery Scheduler / Authorization Specialist obtains insurance authorizations according to the provider’s orders as a critical part of our surgery scheduling team. The primary responsibilities of this role will be obtaining procedural authorizations for surgery, MRI, diagnostic imaging and other related procedures; working in concert with the scheduling team.
This role is remote, but must be performed in Colorado. This role is required to work approximately 8 AM - 5 PM (and occasionally later if necessary), M - F, on Mountain Standard Time, this is non-negotiable.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Verifies insurance(s) coverage and benefit information for diagnostic imaging, special procedures, including surgery.
• Obtains authorizations for diagnostic imaging and procedures.
• Schedules medical procedures, diagnostic and imaging tests, office visits, and surgeries for patients with the appropriate provider. Completes pre-procedure communications with patients.
• Effectively utilizes prior knowledge when determining if appointment is consistent with the diagnosis/indications specified by the provider.
• Ensures patients have the proper medical clearance and pre-surgical testing as needed.
• Interfaces with staff to ensure all necessary equipment is prepared for procedures.
• Communicates notes or special instructions with patients and providers as required.
• Provides accurate, detailed information to patients regarding test preparations, time of patient’s scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

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KNOWLEDGE, SKILLS, AND ABILITIES*

• Working knowledge of medical office procedures. Includes the ability to access data on clinic information systems such as scheduling software, Electronic Medical Records software, and company e-mail.
• Skill in developing and maintaining relationships, and communicating calmly and clearly with patients, medical staff and the public.
• Knowledge of English grammar, spelling and punctuation in order to interpret and follow oral and written instruction, keep detailed records, and sort and file materials correctly by alphabetic or numeric systems.
• Knowledge of basic arithmetic to make simple calculations.

• Ability to work under pressure, with interruptions and deadlines.

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EDUCATION, EXPERIENCE AND CERTIFICATES*

• High school diploma or equivalent required. Some college preferred.
• Previous experience working in an office environment required.
• Minimum of 1 year orthopaedic surgery scheduling work experience, and 3-5 years in healthcare is required to qualify for remote possibility.
• If less than 3 years of health care experience the employee will be required to work in office.

This role starts at $19.50/hour. Competitive benefits, including medical, dental, vision, and long-term/short-term disability are offered.

Job Type: Full-time

Pay: $19.50 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote

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