Goodwill, Serving the People of Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County.

Our job readiness programs empower individuals, strengthen families and build stronger communities. Placing individuals in productive and competitive employment fills them with the value, joy and dignity of a paycheck. We believe putting people to work not only benefits the individual, but also the community’s economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems.

When you join Goodwill, you are not only embarking on the next chapter of your own professional career journey, but you are also joining the worldwide mission to ensure that members of your own community are provided a pathway to a better future career journey too.

STORE MANAGER

Summary Description:

• To oversee daily operations of assigned retail store.
• Reports to Senior Retail Sales Manager or Retail District Manager and Director of Sales and Operations.

Exemplary Duties / Responsibilities:

· The Store Manager is responsible for the daily sales and operational success of assigned store.

· He/she must ensure high levels of customer satisfaction through excellent service leadership and employee training.

· He/she is accountable for meeting and/or exceeding sales goals by training, motivating, mentoring and providing feedback to sales staff.

• The Store Manager is responsible for submitting and maintaining all records necessary in daily operations.
• He/she is responsible for ordering merchandise and store supplies.
• The Store Manager is responsible for maintaining store in an orderly fashion, rotating product in a timely manner, and overseeing production and pricing of merchandise.
• He/she controls inventory to maximize revenue and return on product.
• Maintains correct inventory of new goods as required.
• He/she supervises and cross trains all store personnel including new employees in all areas of the store.
• He/she is responsible for maintaining all safety, cleanliness, merchandising and display standards.
• He/she reports safety hazards and all accidents to Risk Management Specialist and Division Director IMMEDIATELY.
• He/she check in deliveries.
• He/she Answers to phone inquiries.
• The Store Manager is responsible for ensuring a high level of service and donor appreciation.
• He/she ensures all employees adhere to current Goodwill dress code/uniform policies and procedures.

Employment Standards:

Education/Experience:

• High School diploma or its equivalent.
• Three to five years experience in retail sales with two to three years supervisory experience. Prior experience in thrift retail or consignment industry preferred.
• Positive work history.
• Mathematical skills.

Knowledge:

• Ability to read and write.
• Ability to understand complex instructions.
• Knowledge of retail and supervision of others.
• Basic Computer Knowledge.

Skill:

• Fluent oral and written communication skills. Bilingual a plus.
• Outstanding organizational and decision making skills.
• Cooperation with Division Director and direct supervisors.
• Ability to supervise, direct, motivate, discipline staff as necessary.
• Ability to work well with the public.
• Ability to work with minimum supervision.
• Ability to write and respond to e-mails.
• Able to lift, carry, push and pull at least 50lbs.

Core Competencies I:

To perform the job successfully an individual should demonstrate the following competencies;

• Confidentiality – Understands and adheres to high level confidentially in all work related information discussions and information sharing in all meetings of the board, and by upper level staff.

· Ethics and Values – Adheres to Goodwill core values and beliefs during both good and bad times; acts in line with those values.

· Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations

· Task Management –Communicates changes and progress; completes projects on time and budget.

· Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

· Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.

· Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to other’s ideas and tries new things

· Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.

· Teamwork –Exhibits objectivity and openness to other’s views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; supports everyone’s efforts to succeed.

· Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures, as well as those with barriers to employment, inclusive of disabled populations.

· Inclusion & Equality – Is inclusive, shows respect and sensitivity for all differences; gender, sexual orientation, and culture. Promotes equality in all aspects of work-life at Goodwill SOLAC

Licenses:
Valid CA Driver’s License; clean and current DMV printout, and have car insurance. Must provide own transportation to use on company business.

Job Type: Full-time

Pay: $20.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.