Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Store Manager Job Description

The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s
Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy
work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store
Manager exemplifies Scooter’s Coffee core values.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure consistent and quality customer experience through proper staffing, execution of brand

• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and

• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience

• Provide ongoing performance feedback and development for staff members, identifying individual

• Maintain accountability in employees using progressive discipline process; partner with Field Brand

• Determine daily and weekly staffing requirements based on business need and create work schedules

• Implement a varied schedule to develop employees, meet business needs, and maximize sales

• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to

• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an

• Maintain daily, weekly, and quarterly financial reports • Maintain final accountability for store
operations

Disclaimer: The functions and skills described here are general in nature and represent the type of work
performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on
the job.

• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative
• Ability to anticipate and respond to customer needs
• 2+ years of supervisory experience in a restaurant or retail environment