CPR Cell Phone Repair is the largest cell phone repair network in the world! We have a sales forward approach with consumer electronics with an incredible working environment and a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store. As the store manager, you should feel comfortable delegating tasks and playing off of your teammate’s strengths. It is your responsibility to identify patterns and reoccurring issues in the front, and the back end of the business. You should have (at least) a basic understanding of all aspects of your business.

Responsibilities

• Overall, responsible for operations of store and management of employees including participating in job interviews

• Scheduling all store staff to optimize coverage and productivity

• Running payroll for store staff

• Stay current on industry trends Internal use only 2022-03-03

• Sales/developing and maintaining relationships with carrier employees

• Ordering Parts and Supplies

• Oversee the appearance of store with special emphasis on retail area

• Handles all customer service issues & escalations

• Maintaining store filing system

• Facebook and other social media updates for the store

Qualifications

• High School diploma or equivalent

• Previous retail sales experience

• Previous retail management experience

• Prior success recruiting, training, engaging, and retaining top talent

• Adept at using technology required for store operations (e.g., POS systems, scheduling systems, payroll systems)

• Ability to work a flexible schedule; typical retail hours to include evenings and weekends

How We're Different

• Competitive pay, plus commission and bonus plan * Paid time off

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Ability to commute/relocate:

• Asheville, NC 28803: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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