The University of New Mexico's Project ECHO has an exciting opportunity for a Sr. Program Manager to join the NM Programs team.

Project ECHO has been experiencing exponential growth in New Mexico Programs due to legislative funding and a growing demand to provide quality programming to support New Mexican providers, educators, and incarcerated people. To meet expansion goals, we are working to create operational synergies focused on leadership and resources.

As a successful Sr. Program Manager, you will play an integral role in leading teams and programs with a people-centered approach. The Sr. Program Manager will be responsible for:

• Designing and establishing the NM Programs in-person and virtual hiring and onboarding initiatives, ensuring cultural alignment and appropriate adjustment to team-specific and overall, ECHO network organizational expectations and values

• Developing and implementing a robust virtual training strategy that can scale to support rapid growth of New Mexico Program partner launches

• Developing and managing standard operating procedures and other best practices documentation for teams across NM Programs.

• Leading and coordinating the roll-out of ECHO network iECHO 2.0 initiative for unit and ensuring robust training, implementation, and evaluation.

• Leading development and implementation of key metrics to monitor progress of team specific partner trainings and warm hand-offs to ensure new programs have successful and sustainable launches.

• Leading unit projects to generate evaluations and progress reports monitoring processes and procedures implemented to strengthen collaboration with Communications and Marketing Team, IT Team, JOA Team, REDI Team, Admin Team, ECHO Digital Team.

• Leading delivery of specific systems training for external partners regarding to iECHO, RedCap, Mailchimp, Zoom, and PERL.

• Representing the unit and organization to various institutional divisions as well as externally to professional and government constituencies, as needed.

Project ECHO empowers local community providers to improve the well-being of people around the world.

Project ECHO is committed to democratizing medical knowledge and getting best practice care to underserved people all over the world. At ECHO, we have been dedicated to making knowledge accessible and have expanded our portfolio of programs to include COVID-19 response, education, first responder resiliency, behavioral health, and addiction. Project ECHO is funded in part by grants from the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood and the US Government. Additionally, we’ve received support from the NM Legislature and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.

Project ECHO's goal is to touch the lives of 1 billion people by 2025 and we are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified; two of which are management level experience.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Bachelor’s degree; 3-5 years’ experience related to the duties and responsibilities specified

• Experience working in fast-paced complex environment, with strong emphasis on building relationships of trust, networking, and collaboration

• Working proficiency with REDCap, Mailchimp, Zoom, Outlook, Excel, Smartsheet, and Word

• 3-5 years’ experience leading and managing with a people-centered approach and mindset

• Ability to multi-task, prioritize projects, and problem-solve

• Excellence verbal, oral, and written communication skills

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.