Sr Claims Representative (Bodily Injury) Job at West Bend Mutual Insurance Company
(Please note- we are open to filling this role in West Bend or remotely.)
Summary of Responsibilities
Handle complex general liability & auto claims with minimal supervision and guidance from the manager. Utilize current Claims technology. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Preferred Experience and Skills
Proficiency with computers and current technology
Interpersonal skills
Negotiation skills and problem solving skills
Prior experience handling large and complex claims
Oral and written communication skills
Preferred Education and Training
Bachelor’s degree in Business, Insurance or related field
Associate in Claims designation
Associate in General Insurance designation
CPCU coursework or other continuing education
We are an equal opportunity employer. Pre-employment drug and background screenings are required.
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