Sports & Events Technician Job at Ilitch Holdings, Inc.

Ilitch Holdings, Inc. Auburn Hills, MI

The LCE Sports & Entertainment I.T. team, supports technology operations and events for Pine Knob, Michigan Lottery Amphitheatre, Meadowbrook Amphitheatre, Fox Theater, City Theater, Comerica Park, and Little Caesars Arena. Additionally, this team serves the Detroit Tigers Spring Training Facility in Lakeland, Florida. The Event Support Technician plays a critical role in the success of every event, and offers an exciting opportunity in a unique area of I.T.

Key Responsibilities

On-site tech support for all events, at any one of our venues.

Perform load-in responsibilities needed by the touring concert, along with venue wake up for any event

Support various venue technologies, applications, and corporate users and visiting guests

Assist with the seasonal opening and closing of the outdoor amphitheaters

Work in collaboration with the food & beverage partners to troubleshoot concessions and retail terminals

Pull, terminate, and repair Ethernet cable as needed

Perform venue technology conversions on a per-show basis

Must be available to work nights, weekends, and holidays
Supplemental Job Functions

Performs other duties as assigned
Minimum Skills, Knowledge and Abilities

Associate Degree or higher in Information Systems, Computer Science or related experience

1 year working in a technology support role

A+, Net+, certifications or equivalent experience.

Demonstrates excellent customer service skills. Experience in a customer service role is a plus

Ability to troubleshoot network connectivity, and communicate with network engineering team to resolve issues

Proficient with Windows 7 & 10, and mobile OS (Android & iOS)

Ability to troubleshoot issues independently & within a team support structure

Pull and terminate Ethernet cable as needed on a per-show basis

Operates with a sense of urgency

Strong work ethic and willingness to get the job done
Preferred Skills, Knowledge and Abilities

Experience working with Sports Broadcast Production technology a plus

Experience working in live events

Experience managing projects and personnel

Networking and Server knowledge

Experience in Windows Server Intermediate knowledge of task execution within VSpehere Linux OS(s) AZ Azure Cloud Fundamentals
Work Environment

Must be available and willing to work extended and irregular hours as needed including nights, weekends, and holidays, in order to meet business needs.

Exposure to high noise level

Frequent visual/auditory attention

Willing to travel between venues and attend frequent league meetings out of state.

Ability to lift 50lbs.

Required to work at all venues within the state hired.


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