Software Developer II (ServiceNow)
We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.
Salary Range: 66,100.00 - 109,100.00 Salary
Salary may vary based on location, years of experience, qualifications, and skill set.
Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.
- Opportunities to work from home
- Competitive wages with opportunities to earn annual merit increases
- Paid development hours to use for professional and community development!
- Generous paid time off, 8 company holidays, and 2 floating holidays per year
- $1,000 Colleague Referral Program
- Enterprise Recognition Program rewarding colleagues for their extraordinary work
- Exclusive discounts on travel, activities, and merchandise via work discount program
- Colleague Assistance Program that provides free counseling and financial services
- Tuition Reimbursement Program including certifications
- Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
- Medical, dental, and vision insurance
- Pre-Tax FSA and HSA health savings accounts
- 401(k) matching
- Company paid life insurance
- Company paid short term and long-term disability
- Referral program
- Healthcare concierge
- The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.
GENERAL DUTIES & RESPONSIBILITIES:
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Provides application software development services or technical support typically in a defined project.
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Follows OCCM SDLC Standards
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Develops program logic for new applications or analyzes and modifies logic in existing applications.
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Codes, tests, debugs, documents, implements and maintains software applications.
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Maintains, tests and integrates application components.
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Ensures that system improvements are successfully implemented.
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Demonstrates an understanding of One Call Care Management systems and the workers compensation industry.
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Participates in Planning and analysis phase of SD projects
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Analyzes requirements, and translates business requirements into product designs.
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Writes technical specifications and other forms of documentation.
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Suggests technical alternatives and improves/streamlines processes and systems.
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Completes project assignments and special projects commensurate with job expectations.
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Conducts planning, analysis and forecasting activities to plan projects and tasks.
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May provide leadership and/or guidance to other technical professionals.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
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Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development). -
3-5 years in ServiceNow development -
Proficiency in business modeling and requirements definition.
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Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.
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Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
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Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
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Excellent problem-solving and time management skills.
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Resourceful and proactive in gathering information and sharing ideas.
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Strong attention to detail.
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Ability to operate in a fast-paced environment.
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P HYSICAL /E MOTIONAL DEMANDS & WORK ENVIRONMENT :
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For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions. The employee is regularly required to sit, use hands and fingers, speak, and hear.
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For roles located in the field, this job is primarily active. The employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
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The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
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Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus
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The work environment utilizes florescent lighting; noise level is moderate.
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The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
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Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
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Please be advised this job description is subject to change at any time.
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