Job Title: SOCIAL WORK CASE MANAGER
Reports To: Waiver Program Supervisor
Scheduled Hours: Full-Time (37.5 hrs. per week)
FLSA Status Exempt

Job Description

The Social Work Case Manager for the Waiver Department provides direct care management of Medicaid Waiver enrolled clients and services by assessing, planning, linking, monitoring, advocating, and responding to emergencies. This position will also require work with a challenging and diverse clientele and managing a close working relationship with all internal program and external contract provider staff to ensure continuity and cohesiveness of all aspects of services delivery.

Additional responsibilities for this role include:

• Conducts a comprehensive assessment to determine financial eligibility, identify care needs, and recommend services.
• Develops a plan of care that identifies frequency and duration of services to address all client needs identified from assessment.
• Links, coordinates, and monitors services through a network of authorized service providers.
• Documents in an accurate and timely manner all assessments, service planning, and service/client progress to ensure effective communication with colleagues and to comply with agency and MDHHS policy and procedure record keeping requirements.
• Works in harmony with a nurse as part of a care management team
• Completes all required reports to ensure timely service delivery feedback, data tracking, and efficient use of caseload management, reporting to the Waiver Supervisor as needed
• Participates in all team meetings to receive assignments, give and receive feedback, and network agency/community resources to ensure effective collaboration between professional disciplines.
• Provides case consultation, staff education, training, and support to service providers to increase their awareness of the client’s long-term care needs related to planned services.
• Makes decisions for all day-to-day caseload delivery operations including specific services, providers, duration, and frequency, in consultation with program staff
• Routinely consult with the Waiver Supervisor and/or Manager regarding overall program success and areas of concern

Qualifications

• This position requires a BSW/BA degree and State of Michigan licensure, with an MSW/MA and State of Michigan licensure preferred.
• At least one year of relevant work experience preferably with the elderly and in-home service delivery.
• Personal transportation plus a State of Michigan driver’s license in good standing.
• Good verbal and written communication skills plus the ability to work with elderly and disabled of a diverse cultural, social, and economic background.
• Individual will comply with the guidelines outlined in the Infectious Disease and Blood-borne Pathogen policies.

Compensation, Benefits & Perks

• Exempt position
• Offers a $500 sign on bonus, $250 paid out after 90 day successful review, and $250 paid out after 6 months successful review.
• Benefits packages include: Medical, dental, vision
• 403b retirement plan with matchingShort term disabilityLife insuranceEmployee assistance programs (EAP)Robust Paid Time Off (PTO) accrualPerks: Hybrid Work Environment
• Work - Life Balance EncouragedNo Nights, Weekends, or HolidaysFlexible Scheduling with a 37.5 hour work weekNo on Call Requirement

Who is Milestone Senior Services?

Our mission is to provide options that empower people to thrive in their community.

Core Values: Collaboration, Dedication, Resourcefulness, Inclusivity, and Integrity.

Milestone Senior Services (formerly Senior Services, Inc.) has been delivering to the Kalamazoo and surrounding communities for over 50 years. We encompass over 20 services that support the independence and well-being of older adults, adults with disabilities and caregivers throughout Southwest Michigan. We are dedicated to working in a collaborative manner with individuals in need, family members, and all others that support those we serve to live a healthy, meaningful, and productive life.

Why join Milestone Senior Services?

As a team member you will have the opportunity to work with mission driven co-workers within an environment that values their team members and creates great work/life balance. Milestone Senior Services embraces the belief that cultural, social, and all other differences should be respected and celebrated. Team members enjoy a well-rounded benefits package that includes 20 days of PTO in the first year of employment, 9 paid holidays + 1 Floating Holiday, 403b plan matching, and other employee-based assistance programs!

Additional Information

Milestone Senior Services is a drug-free, tobacco-free workplace and participates in E-Verify. All applicants will undergo a reference check, pre-employment drug testing, and a State of Michigan background check. Milestone Senior Services is an equal opportunity employer and welcomes a diverse field of qualified candidates.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Kalamazoo, MI 49001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Social Work License (Required)

Work Location: Hybrid remote in Kalamazoo, MI 49001

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