Site Manager Job at Centers For New Horizons, Inc.
POSITION FUNCTION: The Site Manager position supervises the activities of program staff at an assigned site(s). This includes direct supervising of all Program Coordinators, Family Coaches, and other key staff. Work includes providing consultation, training and direction to staff engaged in performing a variety of outreach, family action planning, referral, placement, resource development and data entry.
Educational and Experience
Completion of a bachelor’s degree program in a Human Service or Public Administration discipline from an accredited college or university preferred; and/or at least 5-7 years of progressive supervisory work experience that can be demonstrated to be applicable to the duties listed in the job description or a combination of college course work and previous work-related experience.
Minimum of 4 years management experience in a public or not-for-profit sector organization required; human services experience a plus. Commensurate private sector experience will be considered.
Essential Functions: Position Requirements
- Provide overall management and supervision to designated program and personnel.
- Maintains program oversight over the program’s overall activities.
- Provides detailed statistical and narrative reports to the Program Director.
- Attends and ensures meetings with partners in FamilyWorks including Local Advisory Council, Relocation Specialists, Housing Counselors, CHA Property Managers, etc.
- Completes reports for funding agency monthly. Ensures all data is entered into the FamilyWorks database daily.
- Identifies problems and develops in conjunction with staff and/or the Program Director and develops and implements immediate corrective action plans.
- Monitor all Case Management and outreach activities.
- Establishes and implements a system of internal quality management tracking and monitoring.
- Conduct Performance Reviews
Essential Responsibilities: Workplace attendance and participation
- Attend regularly; dependable coming to work as scheduled.
- Report absences within department procedures
- Attend and participate in required meetings (i.e., all‐agency meetings, department/program meetings, supervisor meetings, etc.)
- Successfully complete all in‐service training required for the position within timelines and participate in other training, as assigned.
- Manage work time to meet needs of internal and external customers, stakeholders and individuals receiving services,
- Expands knowledge of departmental/agency operations
- Participates in performance review and personal/professional growth.
Essential Functions: Demonstrated Values
- Independently follows agency policy and procedures.
- Complete any other related tasks and responsibilities as assigned and required.
- Follows through with commitments including meeting established timelines.
- Identifies and resolves difficult issues.
Required Knowledge, Skills and Abilities:
- Excellent project management and planning skills
- Candidate must possess an understanding of CHA Plan for Transformation, CHA Plan Forward and FamilyWorks program philosophy and outcomes.
- Supervisory methods and techniques, the principles, practices and policies of management principles, practices and procedures for program planning and evaluation within the respective area of specialization.
- Ability to communicate effectively (written and oral) and project a professional image when giving and taking information in writing, in person, and over the phone.
- Must be able to work in an independent manner.
- Ability to take initiative and prioritize tasks; good time-management, problem-prevention, and problem-solving skills.
- Ability to work accurately with close attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Flexible and creative. Patience and compassion for co-workers, parents, and children.
- Ability to work with co-workers, children, parents, and outside agencies professionally and tactfully while exhibiting a professional, businesslike appearance and demeanor.
Essential Functions: Continuous Quality Improvement
- Actively supporting continuous quality improvement initiatives
- Supports agency efforts in conducting program evaluations.
- Supports accreditation and regulatory standards.
- Is ethical in individual and business practices, following the established agency code of ethics and confidentiality.
Work Environment:
The primary work environment is an office, but may on occasion be outside the office. The noise level will vary depending on the location. External vehicles, office equipment, telephone and conversations produce noise.
Physical Demands:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, run, jump, skip, stand, stoop, and walk.
The employee must occasionally lift and or move up to the 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
The employee may be required to work in or visit offices in the city of Chicago and suburbs and must be able to transport himself/herself to various locations. May require travel to areas that may be unfamiliar.
Physical Requirements:
May be subject to a drug analysis.
Safety Requirements:
Prior to first day of work, must complete a criminal background and sex offender clearance.
On an ongoing, random basis, DCFS, Illinois State Police and/or FBI conduct background checks.
Equipment Used:
Employee will generally use the telephone, computer, calculator, copier, overhead projector, paper shredder, paper cutter, and filing systems.
Supervision:
Direction received from the Program Director. Supervises all program coordinators, Family Coaches, and other key staff.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or individuals served.
This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‐related instructions and to perform any other job‐related duties requested by the supervisor.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.