The Showroom Coordinator will assist with day to day operations of the Cambria Showroom in Milford, MA. This individual will assist with guest relations and customer experience as well as some event coordination/details. This position will strive to discover customer needs while guiding them across the brand. This role will deliver the brand experience and product knowledge to customers as well as trade professionals. This role will report to the Showroom Manager, rolling up to the Director of Showrooms.

Essential Duties and Responsibilities:

• Assist in day to day operations of the Showroom
• Provide exceptional customer experience to all scheduled appointments and walk-ins
• Generate sales leads and collaborate with the local sales team within the DC territory
• Create visibility of the Showroom to industry partners
• Learn and master Brand and product knowledge effectively
• Assist the Showroom Manager in placing sample orders for sales team
• Make follow up phone calls with consumers & business partners
• Provide detailed information to better help homeowners and designers understand the benefits of Cambria
• Assist consumers and trade professionals with design solutions for their project, as requested
• Work with Showroom Manager & Sales team to increase traffic and manage lead process
• Support Showroom Manager in planning, organizing and executing all Showroom events
• Remain educated on current design trends in the industry
• Merchandise displays and ensure brand standards are maintained within the Showroom
• Perform other duties and responsibilities as assigned

Requirements:

• Effective interpersonal, verbal and written communication skills
• Strong attention to detail, high level of organization and initiative
• Passion for sales and closing skills
• Strong project management skills
• Ability to develop and maintain strong working relationships with internal and external parties
• Professional demeanor
• Pronounced analytical and follow up skills
• Ability to thrive in a fast-paced, high-energy environment
• Ability to work evenings and weekends for events as business requires

Minimum Requirements:

Education: College Degree (preferably Marketing, Interior Design / Home Fashion, Retail Sales)

Experience: 1-3 years’ relevant experience in the retail showroom environment providing excellent customer service

Systems: Google Suites, Microsoft Office, Salesforce (preferred)

Additional Requirements:

Managerial Responsibilities: N/A

Travel Requirements: N/A

Physical Requirements: Showroom position requiring some lifting of samples, up to 25 pounds and event set up

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account, Life, Supplemental Life, and Disability Insurance, Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CambriaCaresis our commitment to empower our people, support our communities, and help to sustain our environment.

For additional company information, please visit www.CambriaUSA.com

We are an equal opportunity employer.

M/W/VET/DISABLED

Job Type: Full-time

Benefits:

• 401(k)
• Flexible spending account

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Milford, MA 01757: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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