For more than three decades California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life. California Closets seeks a reliable, full-time Showroom Attendant for Miami Showroom.

Job Purpose

Our showroom associate will serve as a point person for all client, employee, and partner communications. The showroom attendant, with training from our team will be an expert on all California Closets products, designs, styles and service. The attendant will be the face of the showroom, delivering an exceptional experience while supporting the operational needs of the office.

Responsibilities:

• Daily opening/closing responsibilities - Making sure the showroom is upkept, tidy and to the highest standards.
• Receive incoming showroom phone calls and emails and direct appropriately.
• Assist showroom clientele with scheduling in person or video design consultations.
• Serve as first contact to greet all clients who visit our showroom.
• Assist clients with showroom tours and general product and process inquiries.
• Assure showroom is clean and ‘on brand’ for incoming clients, including displays.
• Visual merchandising assistance and maintenance.
• Assists the internal office team with administrative tasks and reporting as needed.

About you:

You are passionate about helping others educating on interior home designs. You have a way of delivering top - notch customer service You can follow directions well and you understand what it means to be a team player. In addition, the following also describes you:

• Excellent written and verbal communication skills, professional with clients.
• Able to multitask & manage time independently.
• Has experience using a CRM application.
• Must have a customer centric motivation; bubbly and warm personality
• Experience in customer service; Possess exceptional phone etiquette, verbal and written communication skills
• Punctual and reliable
• Has 1-2 years’ experience working as a customer service representative, preferably within a luxury brand environment
• Administrative experience a plus
• Speaks Spanish & English - required
• A design minded orientation & high level attention to detail a plus.
• Be available to work holidays that our office deems a shopping holiday (i.e presidents day, veterans day etc.)
• Possibly able to work saturdays.

Perks:

• Competitive Compensation depending on experience
• Industry-leading technology and support
• Supportive working environment and company culture
• Health Insurance (Medical, dental, Vision & life)
• Employee & Family Discount

Job Type: Full-time

Pay: $16.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• In person customer service: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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