The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru, and back-line food preparation.

Essential Functions

· Assist in the management of specific areas of restaurants during scheduled shifts.

· Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments,

· break rotation and delegation of tasks during both peak and non-peak periods.

· Conduct orientation, training, and evaluation of crew members in all functional areas.

· Assist hourly employees at the point of sale in the execution of product promotions.

· Ensure guest service in all areas meets applicable standards for quality, value, and cleanliness.

· Handle minor customer complaints, take prompt and appropriate action to resolve problems, and make determinations when to report to the management team on more serious complaints.

· May contribute to the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.

· Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.

· Able to perform the duties of all other non-management positions.

· Informs immediate supervision promptly of all problems or unusual matters of significance.

· Perform other duties and responsibilities as requested by the management team.

Qualifications

· Must be at least 18 years of age

· High school diploma

· 1-year minimum of management experience at a restaurant chain

· Dedication to providing exceptional customer service

· Exceptional teambuilding capacity

· Strong math and Windows-based computer literacy

· Must demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skills

· Ability to work flexible hours and days to support business hours and needs

Job Type: Full-time

Pay: $11.00 - $15.50 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.