Purpose

The Shift Lead (SL) ensures and creates an excellent shopping experience for customers; driving sales growth and profitability. They establish an engaging environment for all team members. The SLleads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The SL also trains, motivates, mentors, coaches, and develops store team members to ensure retains the best store team members and delivers best in class store operations. The SL ensures all store team members comply with all company policies and procedures, and city, state and federal requirements.

Responsibilities

• Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards
• Creates a safe and positive store environment for team members and customers alike
• Assists store manager with creating the weekly schedule for team members
• Responsible for leading the store in the store manager’s absence to include opening and closing the store
• Responsible for performing and/or coordinating building maintenance
• Takes genuine interest in the growth, development and success of the team members through rigorous; training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required
• Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers
• Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience
• Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to company’s operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved
• Responsible for key metrics of store operations, including sales, customer counts, labor productivity, and shrink
• Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager
• Responsible for merchandising program execution, all plan-o-grams, displays, price signs and tag
• Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop
• Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet company’s standards
• Responsible for excellent perishable product offering and management, including in-stock positions, conditions, and shrink exposures
• Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures
• Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.
• Acquires food safety certification in accordance with company policies and city/state requirements
• Always provides support to the store manager
• Performs other duties as assigned

About You

• High School diploma or equivalent
• Basic experience with electronic technology and communications
• Leadership and/or management training preferred
• Effective oral and written communications
• Excellent interpersonal and communication skills
• Ability to effectively manage multiple priorities and tasks
• Ability to effectively complete administrative paperwork in a timely manner
• Proficient in planning and analytical skills (comprehension of P&L, budget, and expense)
• Strong leadership and time management skills
• Bilingual an advantage in certain locations
• Must also be able to work in a fast-paced environment

Physical Requirements

• Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds
• Must have the ability to stand, walk and / or move about for extended periods of time
• Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
• Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks

Our Values

Ability to demonstrate, understand and apply our workplace values.

• Simplicity (operate) – the drive to identify root cause and innovate to remove complexity in order to deliver the best outcome
• Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
• Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
• Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Garfield Heights, Oh 44125: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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