Position Information

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  With experience and good work performance, career advancement to Detention Specialist II ($53,576 - $65,139 /year)
• Eligibility for a 5% salary increase after 1040 hours (6 months when working full-time) for good work performance; eligibility for a 5% salary increase for good performance every year thereafter, until reaching the top of the salary range
• County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
• Differential pay for swing and graveyard shifts
• Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• An annual Staff Development/Wellness Benefit allowance of up to $500 and ongoing education/training opportunities
• County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
• Retirement fully integrated with Social Security
• May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
• Onsite workout facilities

Do you thrive working in fast-paced customer service environments and:

• Remain calm, clear, and in control when working with difficult or irate individuals?
• Demonstrate excellent communication skills and the ability to work well in a team?
• Possess effective problem-solving skills, empathy, patience, and a common-sense approach to supporting customer's needs?

Minimum Qualifications

Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include one year of clerical work experience in an office providing substantial customer service.

Additional Requirements: Candidates certified for employment must be willing to undergo and successfully complete thorough background investigation conducted by the Sheriff's Office. Additionally, candidates must be willing to work in uniform, and willing to work all shifts, including days, evenings, nights, weekdays, weekends, holidays, and overtime.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Knowledge of: general clerical and office practices and procedures; word processing and other data processing programs used in a business office; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.

Ability to: learn to interpret laws, procedures, policies and rules related to Sheriff Office's detention facilities; effectively deal with irate individuals in difficult situations; identify potentially dangerous situations and react quickly and calmly in emergency situations; learn procedures used in maintaining security of a detention facility; perform several tasks simultaneously amid noise and interruption; maintain accurate records; understand and follow oral and written instructions; make decisions in routine procedural matters; demonstrate good judgment while working within the guidelines of established policies and procedures; communicate clearly and effectively with people of all ages and backgrounds; establish and maintain positive and effective working relationships with staff, public, and outside agencies; learn to interpret, explain, and apply specific statutes, codes, laws, regulations, and procedures; learn to maintain complex legal record and databases; learn to locate, identify, and correct technical inaccuracies; make accurate arithmetic calculations; operate a variety of office equipment.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical, and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Please read the Drug Standards (Download PDF reader) for Sheriff's Office for further information.

HOW TO APPLY

Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: AK
HR Technician: RR