ServiceNow Lead Consultant(ITSM/ITBM) Job at Interas Labs LLC
Hi Folks,
Hope you are doing well.
This is #Gansham. We have an immediate opportunity with one of our clients. Please find the job description below, and if you are interested, please forward your updated resume to #ganshyam@interaslabs.com
Role: ServiceNow Lead Consultant(ITSM/ITBM)
Location: Fort Lauderdale, Florida(Hybrid)
Duration: Long Term
Must have 11+ years of experience
Required Skills:
- Bachelor’s degree in information systems other related discipline or 8+ years ServiceNow experience
- ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist in at least 1 platform capability required.
- ServiceNow Certified Application Developer, optional
- 4+ years’ experience functioning as a ServiceNow System Administrator or Technical Consultant
- Strong experience with ITSM and ITBM implementations, enhancements and support in a large enterprise environment including, Incident, Request, Change, Major Incident and ITBM to manage projects and time entry.
- Well versed with ITIL concepts and IT Service Management practices (ITIL v4 or v3 certification highly preferred)
- 1+ years in a team/technical leadership role, defining requirements, managing the enhancement lifecycle and assigning work to a technical team
- Experience working with an offshore technical team
- Functional and technical knowledge of ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and flow design
- Working Knowledge of ServiceNow’s SAIF Methodology
- Knowledge of Active Directory and LDAP
- Experience with JavaScript required
- Experience with web-based programming languages is a plus - AngularJS, XML, JSON, HTML, CSS and similar are a plus.
- Understanding of relational database concepts is required
- Development and/or implementation experience in the areas of ServiceNow Mobile solution is highly preferred
- Experience integrating ServiceNow with other industry leading tools and applications via the use of Integration Hub or APIs
- Experience with recent ServiceNow versions
- Effective written and verbal communication skills
- Strong attention to detail and problem-solving ability
- Strong team player with ability to build positive and collaborative relationships within the organization.
- Willingness to develop professionally and eager to learn.
Job Type: Contract
Pay: $60.00 - $70.00 per hour
Experience level:
- 10 years
Ability to commute/relocate:
- Fort Lauderdale, FL 33301: Reliably commute or planning to relocate before starting work (Required)
Work Location: Hybrid remote in Fort Lauderdale, FL 33301
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