About Us:

Are you ready for a career in one of the fastest-growing industries in the country? At Titan Solar Power, you will be able to impact the lives around you while building a fulfilling career path. We take pride in our professional, team-based culture and award-winning customer service.

As the Nations leading Rooftop Solar Contractor* Titan Solar Power partners with like-minded Solar Sales Companies and Dealers to deliver world-class installations with industry-leading customer experience.

We take pride in our work and know that it will stand the test of time. As a Titan employee, you can know that our team has worked hard to build a supportive, team-based culture that inspires our employees to support both our partners and dealers short-term and long-term growth. We motivate our employees to not only excel within their departments but to search for new ways to advance within their field.

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  No. 1 Rooftop Solar Contractor, 2019 and 2018 Solar Power Worlds Top Solar Contractors list.

Titan Solar Power is currently seeking an experienced and driven Service Technician I to join our team.

Summary:

The Service Technician I shall be responsible for the diagnosis, service, repair, and maintenance of residential solar systems. This person will need to troubleshoot solar issues and have exceptional customer service as a Titan Solar Power representative.

Responsibilities:

• Maintain a current knowledge of solar/electrical code
• Comply with all company and OSHA safety policies and procedures
• Work with basic hand and electrical tools.
• Effectively troubleshoot solar and electrical issues
• Work to problem solve and resolve service issues independently as a solar service professional
• Effectively troubleshoot solar and roof leak issues
• Troubleshoot electrical wiring both dc and ac
• Troubleshoot networking, Wi-Fi, ethernet, and solar monitoring
• Use electrical meters and equipment to test for voltage, amperage, continuity
• Work with a variety of solar inverters, micro inverters, optimizers, and battery systems
• Troubleshoot and track down ground fault issues
• Communicate with solar inverter tech support teams to troubleshoot, and resolve inverter issues
• Keep detailed records and create service reports to be shared with the operations team through company CRM NetSuite
• Maintain Google Calendar
• Effectively communicating schedule dates, timelines, and service resolutions with our customers
• Facilitate communication, feedback and updates between inspectors, managers, drafters/engineers, permit teams and scheduling teams regarding corrections and changes needed

Requirements:

• High school diploma or equivalent
• 0 - 1 years of solar troubleshooting and/or solar installation experience
• Possess current SolarEdge certifications
• Driver's License
• Strong computer skills
• Ability to learn and take instruction
• Must be self-driven, highly motivated, and able to work with minimal supervision
• Ability to prioritize and multitask as well as strong organizational skills
• Excellent written and verbal communication skills
• Effective and professional phone and email communication
• Effective computer skills including a proficiency in Microsoft Office
• Ability to understand and follow safety rules and regulations within PD and OSHA guidelines
• Must have a clean DMV and pre-employment background & drug screening

• Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
• Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
• Ability to climb ladders
• Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity
• Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
• Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
• Ability to work and maintain balance on roofs and other areas of height
• Ability to work in the sun and possibly low light conditions
• Ability to walk on rafters, roof tiles, and roof shingles without damage
• Ability to distinguish colors such as red, black, yellow, white, green
• Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
• Ability to hear verbal commands and warnings
• Ability to work with chemicals using appropriate protections
• Alternate sitting or standing at will
• Crouching or bending
• Ability to lift up to 50 pounds
• Comfortable with heights
• Ability to work in extreme weather conditions
• Able to travel up to 40% of the time

Benefits Offered:

• Competitive Compensation
• Paid training
• Comprehensive Health, Dental, Vision and Life Insurance
• PTO Policy
• Generous 401k plan

Applicants must be authorized to work in the U.S.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.