Overview:If you are someone who enjoys talking to a wide variety of people, loves the feeling of helping others, and is excited about joining a rapidly growing company that offers plenty of opportunities for forward advancement, then this might be just the opportunity for you!

Since 1971, Medallion Industries has specialized in providing a wide variety of windows, exterior/interior doors, millwork and hardware for builders and homeowners alike. It is our goal to help our customers to make the best choices for all of their building and remodeling projects through our ongoing commitment, exceptional customer service, reliable consistency and unrivaled integrity. We also pride ourselves on promoting from within, having a family-friendly environment and creating a place that not only do our employees call home, but they want their family and friends to join them at work as well.

*
The ideal candidate is:*

*
Passionate individual who provides outstanding customer service to builders and homeowners by phone or email when service or repairs are required

• Accommodating employee who successfully manages customer inquiries and resolves customer complaints

• Enthusiastic self-starter who is eager to further their knowledge in the building materials industry

*
Responsibilities and Expectations:*

*
Call / Schedule service appointments

• Create daily service routes for technicians
• Submit warranty claims to window manufactures as required (i.e. Prime, Ply Gem)
• Keep in contact with suppliers via phone/email for expected arrival dates on product
• Continually update notes in system to keep service and warranty tickets current re: status of product, claims, and/or repair appointments
• Process and finalize all completed paperwork, including matching up tickets submitted from service techs on previous day

*
The ideal candidate will have:*

*
1+ years demonstrated sales assistant and/or customer service experience, preferably in the Building Materials or other construction-related industry

• A strong customer focus with the ability to communicate effectively and empathetically via phone and email to provide premium customer service support to our builders and homeowners by utilizing knowledge of company products and services

*
This position offers:*

• Robust Benefits Package, including: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short and Long-Term Disability, 401K with Employer Match, IRA, Employee Assistance Program (EAP), Paid Time Off (PTO)
• Free Parking in our private lot

Keywords: customer service, building materials, building material, building products, building product, customer service rep, customer service representative, sales support, sales assistant, appointment setter, appointment scheduler, window and door, doors, Milgard, Pella, Prime, Ply Gem, Marvin, door sales, window sales, inside sales, sales rep, sales representative, wholesale building, residential building, construction, contractor, builder, builders, distributor, distributors, distribution, distributing, building envelope, exterior building product, exterior building products, interior building product, interior building products, fenestration, lumber, woodware, bistrack, order entry

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.