Service Foreman Job at TransChicago Truck Group
Title: Service Foreman
Location: Shorewood, IL
Are you looking for a career instead of just a job? The trucking industry is booming and TransChicago Truck Group is looking for a 2nd Shift Shop Foreman to join our growing team in Elmhurst, Illinois. All of our locations are Elite Support Certified dealerships because of our high standards and customer service excellence - a certification earned by only 8% of Freightliner full-service dealerships. Could TransChicago Truck Group be your next career move and do you have what it takes to come onboard? Check us out and apply today!
Position Summary:
The role of the
Diesel
Service
Supervisor is to exercise direct supervision of Service Technicians and assist them when necessary in diagnosis of mechanical difficulties and recommending needed repairs.
Essential Functions & Responsibilities:
- Assist the Service Advisor in greeting customers, selling service labor, writing repair orders and estimates the costs of repairs within set guidelines.
- Work with the Service Manager in managing the Technicians and the scheduling of repairs to maximize work efficiency and quality of work performed.
- Work with customers on scheduling work in the shop.
- Check and review work in process and follow-up for completion as scheduled and exceeds the customer’s expectations.
- Work with the Service Manager in setting sales and gross profits objectives which are realistic and attainable.
- Inspect and, if necessary, road test vehicles upon completion of work to ensure quality of repairs performed.
- performs productive work as required.
Education and/or required experience
:
- Minimum of four years’ experience in a related field
- proven service background and knowledge of warranties
- Excellent verbal and written communication skills
- Strong customer service skills
- Good leadership abilities
- Positive can-do attitude
- CDL preferred
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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