Position: IT Technical Writer

Location: Richmond, VA

Duration:6+ Months

Job Description:

Scope of Work: Senior Technical Writer - Provide expert Technical Analyst support utilizing and applying the industry best practice, standards, and methodologies and Project Support under the direction of Department of Taxation management. The individual will work in a team environment.

• looking for a Senior Technical Writer with 8+ years of experience to assist with Developing and publishing documentation in support of Virginia Tax Integrated Revenue Management System (IRMS)
• The successful candidate will produce high-quality technical documentation (procedure, standards and guidelines), and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related IRMS

Responsibilities include but not limited to:

• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with technology managers, engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
• Research industry standards and products to better understand system.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
• Structures procedures in a logical sequence.
• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.

Job Type: Contract

Salary: $40.00 - $46.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Richmond, VA 23173: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Tax accounting: 8 years (Required)
• Technical writing: 8 years (Required)

Work Location: One location

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