Overview:

This position is the senior operations coordinator for our operations on dayshift, afternoon shift, or midnight shift.. This position is to handle GM account specifically in our Operations group and reports to the GM account Manager. This position is responsible for handling all operational activity related to GM Mexico and/or GM Domestic business, protecting established service specs/metrics for the delivery of parts to their assembly plants.

Responsibilities:

• Multitask by assisting operations coordinators with other accounts.
• Follow up on OEM Assembly plants that he/she is responsible for and that they are covered from a delivery perspective, but also to assist others with OEM related issues.
• Assist in being a mentor to other new operations coordinators and/or work with other operations coordinators on any training shortfalls. This would include any new processes that need to be implemented.
• Follow up on documentation requirements that are needed to be scanned into the GTG operating system.
• Assist OEM Account Manager on deliveries to OEM Plants that will be late. Making sure that all communication has been completed with railroads and dray carriers on all of the action items they need to take to help recover any lost time in transit.
• Assist OEM Account Manager on Communication to OEM LLP: Penske and/or Ryder OMC, along with all OEM Plant Operational personnel to make sure that any delays have been communicated, including revised ETAs.

Key Result Areas:

• Individual performance measures (KPIs) required of the job that align with company goals and ensure accountability for the delivery of measurable results and clear linkage to the Performance Management Process (PMP)

Qualifications:

Education - High School Diploma. Logistics or Business degree/certificate preferred.

Experiences - 3-5 years of transportation experience. Intermodal operations and equipment control experience preferred.

Skills and Abilities:

• Working Knowledge of Microsoft Suite Applications
• Ability to multitask.
• Demonstrated ability to effectively work through conflict and disagreement through collaborative discussion to reach positive conclusions or decisions.
• Ability to work effectively in a diverse work group.
• Excellent verbal and written communication skills necessary to interact successfully with a diverse group of people.

Language Skills - English fluency required. Spanish a plus.

Required Competencies:

• Customer Focus
• Commitment to task
• Problem solving and decision making.
• Coping
• Teamwork
• Communication

Candidates must be within 250 miles of an APL Logistics facility or office.

Benefits:

• PTO
• 401(K) SAVE Plan
• Annual Fixed Contribution
• 9 paid holidays
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program