At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

In a time of unprecedented expansion, we are seeking a Senior Program Manager to join our team. In this role, you will be responsible for the success of initiatives within the Data Engineering, Business Intelligence and Analytics departments. The position requires anticipating bottlenecks, providing escalation management and building consensus by understanding stakeholder needs with an eye toward leveraging existing tools. You will help identify, prioritize and advocate for the best tools, in addition to creating efficiency opportunities from ideation to launch. The ideal candidate has advanced engineering and design skills, in addition to more traditional product and project management skillsets, such as understanding business requirements, managing changes, removing roadblocks and communicating with groups at various levels. And we’re here to help you succeed—Lakeshore recently earned its Great Place to Work® Certification™ and is proud to put its associates first.

A day in the office looks like this:

• Working closely with Engineering and Design teams on product features and capabilities
• Managing the product vision in tandem with the VP and Director of Data Engineering
• Collaborating with the IT team and Technical Project Managers to create roadmaps
• Assessing, planning and mitigating risks and cross-departmental dependencies
• Acting as team leader for efforts involving IT business tools
• Translating customer needs into project requirements
• Researching technical trends across the industry
• Conducting regular capability analysis of competitors
• Providing internal and customer training on using products
• Analyzing data pipelines, algorithms and automated systems
• Coordinating A/B or beta tests when needed
• Defining success criteria for resting and product acceptance

Got the skills and experience? Here’s what we’re looking for:

• Degree in Computer Science or Software Engineering
• 10-15 years of experience managing eCommerce, Retail, Infrastructure and/or Warehouse/Distribution projects
• 10+ years of process development or process redesign experience
• Experience presenting at the executive leadership level
• Exceptional communication skills between Engineering and Business departments, including a strong acumen for understanding tech trends and how they affect business tool roadmaps
• Excellent project leadership and critical-thinking skills
• Strong system and process knowledge in Infrastructure (Network, Sys Admin, Service Desk) as well as SRE, DevOps, Security, Business Applications, Telecomm and Distribution & Support
• Knowledge of eCommerce (mobile and web), Retail (physical stores) and Warehouse/Distribution field operations
• Ability to influence teams to action and drive toward company goals
• Desire to continually improve and move up in the organization; open to feedback for growth

And here’s our end of the bargain!

• Salary: $110,000-$130,000 with an annual bonus of up to 15%
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.

To learn more about Lakeshore, visit www.lakeshorelearning.com/careers

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

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