JOB SUMMARY

At Houston Methodist, the Senior Organizational Development (OD) Consultant is responsible for organizational assessment, recommendation, and development of appropriate interventions; implementation of interventions; and follow-up, evaluation and measurement of outcomes in support of the overall business strategy and objectives of Houston Methodist. Interventions fall in the areas of leadership effectiveness, change management, organizational effectiveness (e.g., employee engagement, process mapping, lean principles, etc.) and talent assessment/ succession planning. This position partners with key stakeholders to design and execute improvement plans, focusing particularly at the Director/Executive level.

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 30%

• Maintains strong interpersonal relationships with stakeholders and customers. (EF)
• Conducts leadership coaching for multiple levels of management as a component of comprehensive development plans, focusing particularly at the Director/Executive level. (EF)
• Assists team members and customers in needs assessment and the identification of knowledge gaps. (EF)
• Leads the talent assessment and succession planning initiatives ensuring understanding and utilization of all associated tools and processes by the entity leadership. (EF)
• Conducts the new leader assimilation process including appropriate Birkman debrief(s) and assessment of engagement of staff. (EF)

SERVICE - 25%

• Researches and develops leadership program materials for individual, group, and organization-wide programs; develops training and program content, along with designing all associated participant materials and activities; adheres to all intellectual property requirements, avoiding plagiarism, and ensures proper citations in all materials. (EF)
• Serves as an internal consultant for various levels throughout the organization; consultant activities include assessment, intervention, follow-up, evaluation and measurement of outcomes. (EF)
• Partners with key stakeholders to design and execute change management activities; communicates plans and anticipated outcomes to support positive relationships. (EF)
• Leads both small-scale and large-scale OD projects within the scope of one’s department responsibility affecting the following at Houston Methodist: organizational change, process improvements, team effectiveness and competence, employee engagement/ empowerment and achievement of unparalleled safety, quality, service and innovation. (EF)

QUALITY/SAFETY - 15%

• Assesses needs, diagnoses problems, and determines the appropriate intervention to enhance individual and organizational effectiveness and support strategic goals. Also includes facilitating strategic planning meetings for various levels of the leadership team and various business units. (EF)
• Identifies and leverages appropriate metrics to evaluate the effectiveness of OD interventions and reports findings to key stakeholders. Uses information to adjust techniques for future engagements of similar nature and scope. (EF)

FINANCE - 10%

• Acts as a good steward of organizational resources; seeks low cost or no cost solutions in interventions, maintains certifications to be an internal resource, and consistently uses tax exemption documentation. (EF)

GROWTH/INNOVATION - 20%

• Keeps abreast of competition, competitive issues, industry, technology and innovation in the field of leadership development, change management, performance improvement, and other role specific topics. Generates and communicates new ideas and suggestions. (EF)
• Looks for trends in leadership development strategies and techniques to help leaders apply learning on the job. Brings them to department and relevant stakeholders to improve on Houston Methodist practices. (EF)
• Completes and updates the My Development Plan and Talent Profile on an on-going basis. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

o Master’s degree in organizational development, industrial psychology, social work, HR management, or other related field

EXPERIENCE REQUIREMENTS

o Five years of experience in an organizational development role to include training, coaching, and leadership development

o Healthcare experience preferred

o Experience in a formal leadership role preferred

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  Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.