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Job Purpose

The Senior Organizational Development Consultant plays a key role in ensuring the development and advancement of an empowered, inclusive, values-driven workplace culture, and actively plans for, addresses, and forecasts future talent and culture needs. The consultant reinforces strategy and initiatives that enable all associates to engage and align to the business mission, vision and strategy. In this role the consultant is responsible for managing and supporting organizational processes and leading change management activities that are designed to create our associate value proposition; using assessments, coaching and communications; reviewing data and analytics; and developing and recommending action and change management plans with leaders.

Essential Responsibilities

• Continues to evolve and integrate Jackson’s Values into human capital activities and processes in order to foster new behaviors and ways of working that are required to deliver the business priorities.

• Identifies core cultural attributes and monitors the impact of culture on business and human capital outcomes, identifying areas for further development.

• Drives the business ownership of the culture transformation and associate engagement through influencing, educating and managing key stakeholders.

• Identifies and recommends opportunities to improve and align supporting systems; creates and implements an integrated approach to talent and culture management.

• Works with leaders and managers to engage with multiple sources of feedback and to develop actionable plans to drive engagement, development, and cultural capabilities.

• Works with leaders and SMEs to identify organizational goals, plans, and human capital needs in order to accomplish business objectives.

• Designs and implements integrated leadership development solutions including, executive coaching, development planning, succession management, 360 feedback, and leadership programs. Equips and supports all levels of associates to successfully adopt change in order to implement strategy and initiatives that enable all associates to engage and align to the business mission, vision, values and strategy.

• Develops strategic business relationships in support of change initiatives across the organization.

• Leads and facilitates meetings, focus groups, and other working sessions to help solve difficult problems, align disparate viewpoints, gather data and build capabilities.

• Collaborates with stakeholders to ensure all are working toward common goals, establishing agreement around intended outcomes/results, and assessing and adjusting the organization’s direction in response to a changing environment.

• Works with leaders and associates at all levels, as appropriate, with the goal of driving appropriate human capital development solutions.

• Researches and recommends the use of vendor-based solutions for organizational, talent development and performance improvement programs and initiatives.

• Provides regular reporting on assessments, change initiatives, development evaluations, effectiveness, and impact on business goals and objectives.

• Provides coaching and consultation with high potential leaders, focused on effective development planning and execution.

• Manages sensitive and/or confidential data appropriately.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Experience working with leadership to facilitate cultural transformation for large initiatives.

• Proven ability to work in a dynamic and fast-paced work environment and manage multiple tasks and projects simultaneously.

• Strong leadership skills and outstanding written and oral communication and collaboration skills.

• Exceptional interpersonal and influence skills.

• Proven ability to conduct needs analysis, ensuring that solutions address the correct root cause, and that the impact to the business is measurable.

• Strong knowledge and understanding of talent and performance management, culture, organizational development, and HR practices.

• Proven ability to work with leaders at all levels, as a consultant, resource, coach and mentor.

• Strong understanding of succession and change management, and a demonstrated ability to develop and deliver programs for individuals at all levels of the organization.

• Strong coaching and facilitation skills, ability to leverage facilitator skill and experience, participant knowledge, and participation to maximize impact.

• Ability to manage multiple projects and processes, organize deliverables and resources, and prioritize details to meet deadlines.

• Ability to operate independently with limited oversight.

• Ability to travel 10-20%.

Qualifications

• Bachelor's Degree in HR, Industrial/Organizational Psychology, Business Administration or related field, or equivalent experience required.

• Master's Degree preferred.

• 5+ years Related professional experience in an organizational or change management capacity, and talent or leadership development experience with experience in the assessment, development, delivery and measurement of succession and development programs required.

• 8+ years Human Resources Experience preferred.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.