About Press Ganey:

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Duties and Responsibilities:

• The Reporting & Business Intelligence (BI) Senior Developer is responsible for designing, developing, deploying, and supporting the BI framework to ensure the business information and the technical components provide a solution that meets the needs of the clients
• Team driven with a focus on team success. Self-accountability, optimistic, success driven and a flexible collaborator.
• Excellent communication skills to execute this role successfully
• Comfortable in developing and supporting BI platforms in MicroStrategy and custom solutions
• Possess strong analytical skills and problem-solving mindset
• Experience in designing/developing/supporting a MicroStrategy semantic layer
• Able to formulate business questions, effectively gather requirements, and communicate to both business and technical stakeholders. Determine the proper course of action to be taken and/or provide a recommendation for a solution.
• Work with structured, unstructured, and embedded data
• Comfortable interfacing with various associates throughout the organization: business users, infrastructure teams, developers, business analysts, etc.

Requirements:

• Develop dynamic dashboards, grids, graphs, scorecards, and statistical reporting utilizing MicroStrategy 2021 version software
• Design future dashboards including the design of the data warehouse tables, Source to Target ETL logic and dashboard development
• Senior member of team that interacts with business engagement teams to define dashboards and reporting solutions to meet diverse complex business needs
• Work closely with Analytics team to enable datasets for self-service analytics for multiple analytical tools like SAS, MicroStrategy and future toolsets
• Recommend changes to policies and established procedures that affect immediate BI teams. Establish and maintain design and development best practices
• Define and develop strategy for the roll out of new features of the MicroStrategy tool and version upgrades
• Provide proactive production support for MicroStrategy and other BI/Analytics applications. Including monitoring usage patterns and recommending improvements
• Configure and manage memory handling of MicroStrategy Objects according to performance requirements
• Work with UI/UX developer to create and maintain the interface design plans and technical design documents for development of the application according to business requirements.
• Develop all MicroStrategy related ETL processes and procedures for all development work
• Provide feedback/reports on system usage and potential bottlenecks
• Manage MicroStrategy Administration Product Suites
• Create and update all necessary design documentation as per the project requirements

Qualifications:

• Bachelor’s degree in Information Technology or a technical discipline (e.g., engineering) preferred
• 7+ years of related work experience including 4+ years of MicroStrategy experience in Analysis, Design, Development, Testing and Maintenance of Business Intelligence and Data Warehousing projects
• Experience in implementing of BI projects with a strong understand about architecture, development, and administration concepts.
• Strong experience developing stored procedures, functions, packages, and database triggers using MSSQL
• Knowledge of standard support development frameworks and methodologies
• Experience with MicroStrategy security models
• Experience in Agile development methodology
• Experience in Data Warehousing (Star/Snowflake schema) concepts.
• Strong experience on Schema objects like Logical tables, Attributes, Facts, Hierarchies etc.
• Strong experience on public objects like Metrics, Filter, Prompts, Custom Groups, Consolidations, Reports, Documents and Dashboards
• Experience with windows operating system, MSSQL relational databases and data sources MicroStrategy connects.
• Familiar with MicroStrategy Administration Tasks including: 1. Project Administration 2. User Administration 3. Intelligent Server Administration
• Experience in Microsoft TFS required, experience in Microsoft Devops preferred
• Experience with containers highly desirable

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $96,358 to $164,069. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

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