Are you passionate about contributing to positive social change? Are you willing to step outside of the box for evaluation, and implement evaluation methodology and principles in new and innovative ways? If you are solutions-oriented, enjoy a fast-paced team environment overseeing different projects and individuals, like to challenge yourself to develop new skills, and want to contribute to individual and company growth, this is the role for you.

The Mark is an innovative evaluation and research company based out of Orange County, California. We are a hardworking, passionate team of individuals that lead from the heart and want to have an instrumental impact on company culture, and our clients. We are a unique interdisciplinary team that is committed to using our skills to achieve positive change across sectors, from academia to nonprofit, government, and corporations. We look beyond a single project or sector and across organizations and use a systems-based evaluation approach to challenge the way data is used, and apply assessments in new integrated ways to create a more equitable and fair society. This means working with clients, organizations, and communities collaboratively to identify gaps and solutions.

We are a people orientated company who prioritize and juggle personal and professional interests. As part of our company values, we are dedicated to creating a positive and supportive company culture that invests in the personal and professional development of our team. We are committed to continuous improvement and offer opportunities for team members to provide feedback and suggestions.

Hope you join us!

DESCRIPTION OF POSITION

This is a full-time, close to 100% remote position (travel for clients, occasional internal meetings, etc.), for self-starters who are able to focus, complete work, and communicate effectively using virtual tools (e.g., Zoom, email, phone, etc.)

You will be responsible for managing all aspects of a portfolio of evaluation projects, including completing simultaneous tasks, managing your own team and completion of their tasks, and ensuring deliverables are completed within designated timeframes and budgets based upon your organization and planning.

RESPONSIBILITIES MAY INCLUDE ANY OR ALL OF THE FOLLOWING

PROJECT MANAGEMENT

• Manage team portfolio of simultaneous evaluation projects, which may include non-profit and private sector projects. This includes developing and monitoring project timelines and budgets
• Have strong interpersonal communication skills to maintain and improve client relationships. Develop innovative ideas to work with and present information to clients and stakeholders
• Ensure team compliance with IRB protocols and general data security
• Strong organization and planning skills to identify and coordinate consistent process and approach to work across project portfolio.

TEAM MANAGEMENT & LEADERSHIP

• Oversee tasks delegated by evaluation associate and ensure quality and adherence to deadlines
• Check-in regularly with team members and monitor task completion. Mentor and provide assistance and guidance to team members as needed
• Create and maintain an efficient communication system (verbally and written) amongst the project team and with other Senior Evaluators, Directors, and CEO
• Develop, improve, and maintain team processes and practices across project portfolio and with other Senior Evaluators so it is consistent across the company.
• Oversee team professional development plans and support employees in growth and development and conduct employee performance reviews
• Build team skillsets in evaluation design, data analysis, and reporting
• Participate in hiring (i.e., screening resumes, job interviews)

BUSINESS DEVELOPMENT

• Attend client meetings and assess and support work to develop new business
• Develop evaluation plans, budgets, and letters of commitment
• Respond to Requests for proposals (RFPs)
• Work directly with CEO to develop and work on new business in desired areas

EVALUATION DESIGN

• Develop and oversee evaluation design, including the methodological and theoretical data frameworks of evaluation projects
• Regularly update evaluation plans for all projects and communicate changes with team, Directors, and clients
• Work collaboratively with clients to develop and monitor their project including creating logic models, benchmark/milestone tables, and output and outcome metrics and targets
• Conduct literature reviews to identify appropriate evaluation methods and maintain best practices in the field

DATA COLLECTION, DATA ANALYSIS, AND DATA MANAGEMENT

• Develop and oversee evaluation instrument development, including surveys, evaluation forms, interview protocols, focus group protocols, assessment rubrics, etc.
• Oversee and implement data collection through surveys, focus groups, interviews, observations, assessment rubrics, and other methods
• Develop data analysis plans
• Oversee data cleaning, data analysis, and data management
• Analyze quantitative and qualitative data by applying appropriate analysis techniques

DELIVERABLE DEVELOPMENT

• Oversee deliverable development, including concept maps, report outlines, and development of visuals
• Contribute to deliverable (e.g., reports, executive summaries) writing
• Edit team deliverables, including reviewing analyses and writing done by staff and provide feedback on their work

OTHER

• Other evaluation and research-related responsibilities as customarily performed by an employee in a similar position
• Participate in professional development activities to benefit individual, team, and company
• Participation in committees and taskforce, as well as other leadership development opportunities
• Participate in administrative decision-making with Directors and CEO
• Help Director maintain current CV and NSF and NIH-formatted biosketches, Collaborators and other Affiliations (COA) document, and Conflicts of Interest (COI) document, as well as documentation of evaluation plan/proposal status

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Master’s degree or higher, preferably in social sciences/education or related fields
• 5 years full-time professional experience in program evaluation
• 5 years full-time professional experience in quantitative and qualitative research design and analysis
• 3 years experience as a project manager in research, consulting, or social service environment with clear experience managing people and simultaneous project deadlines
• Demonstrated experience with project planning, project direction, fiscal management, client relationships, staff supervision, report preparation, oral presentations, and proposal development

KNOWLEDGE AND SKILLS

• Strong R and Excel and statistical analysis methods
• Familiarity with experimental and quasi-experimental research and evaluation methods
• Experience with qualitative methods and analysis, including software such as NVivo and Dedoose
• Experience conducting evaluation in academic and applied contexts
• Experience conducting experimental and quasi-experimental evaluation designs
• Experience in project management including monitoring multiple timelines, simultaneous deadlines, budgets, and writing proposals
• Experience conceptualizing program theory through the use of logic models, theories of change, or system maps
• Experience using online survey management platforms (i.e., Alchemer, Survey Monkey, Qualtrics)
• Experience developing evaluation forms, surveys, and focus group and interview protocols
• Strong Microsoft Suite skills
• Excellent writing, editing, and proofreading skills
• Able to manage multiple large-scale, multi-faceted projects simultaneously and meet deadlines
• Solid work ethic, dependable, and focused
• Outstanding organizational and time management skills, detailed orientated
• Able to seek out resources to locate and analyze data from secondary data sources
• Fast learner with a quick mind
• Able to provide leadership, mentoring, direction, supervision, and training to junior staff
• Able to lead a team, delegate responsibilities, and hold others accountable
• Able to work independently to plan project tasks in advance and identify steps leading to project completion
• An upbeat person with excellent communication and interpersonal skills who can maintain a positive work environment and positive, professional interactions with clients
• Able to juggle multiple, competing priorities and deadlines
• Able to think outside the box and identify the most efficient methods
• Able to take direction, learn from mistakes, and make changes

PREFERRED EXPERIENCE

• Google dashboard, Tableau, BigData, data science, Python

ADDITIONAL REQUIREMENTS

Must have strong, stable, reliable internet connection with adequate speed and security protocols. Additionally a quiet place to take meetings

COMPENSATION

SALARY

• The startingsalary range for this position has been established at $77,000 to $90,000 and is commensurate with degree, skills, experience, and number of years’ experience working in a mid or senior level position as an evaluator managing clients and projects
• Opportunities to earn bonuses beyond the base salary are also available. Senior-level employees are strongly encouraged to submit evaluation and research-related proposals in their areas of interest and specialization to earn bonuses and develop their own work teams and portfolios

BENEFITS

The Mark offers a competitive benefits package to all full-time employees including:

• Health, dental, and vision benefits
• 11 paid holidays per calendar year, including floating holiday
• 6 (year 1), 9 (year 2), 12 (year 3+) vacation days per year
• Half day Friday, twice a month
• Office closures (July and December), which equates to additional vacation time
• Office supplies, internet, and cell phone stipend per month
• Annual work anniversary day-off to acknowledge contribution
• 10 Sick days, including mental health days
• 401K retirement plan
• Referral Bonuses
• Fully remote

The Mark is an equal opportunity employer and does not discriminate in hiring or employment based upon race, color, religion, national origin, sex, age, marital status, handicap, or any other reason not related to employment. All successful applicants will be required to show proof of legal right to accept employment in the US.