Senior Assistant Claims Examiner - Remote Job at Gainwell Technologies LLC
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
Your role in our mission
- Places outbound customer service or customer satisfaction calls, as required by client.
- Completes call guides; gathers and verifies required information.
- Attends telephone skills and program information training sessions; adheres to established levels of service.
- Adheres to established customer service and documentation standards within required time frames.
- Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
- Performs clerical or administrative duties as assigned.
What we're looking for
- No experience is required, but helpdesk, call center, or another customer service via telephone experience is helpful
- Experience working with fax machines, computer software, and telephone technology is a plus
What you should expect in this role
- Remote
- May require shift work
The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
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