SENIOR ANALYST (Payments and Hardware) Job at Levy
Position Title: Senior Analyst (Payments and Hardware)
Salary: $95,000 - $115,00
Location: REMOTE (Nationwide)
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
JOB SUMMARY
Reporting to the Director of Product Management, this role is instrumental in defining & delivering the next generation of Levy’s POS and Venue solutions and enterprise strategies. You will assist in maintaining Levy’s technology solutions requirements by collaborating with the Technology Strategy & Solutions team, Field Support, Operations, E15’s Analytics team and the direction of the department leader. Help support the data driven Vendor Certification and Selection Program that will evaluate our strategic partners’ performance and prioritize necessary improvements that enable our mutual growth. You will interface with Levy Operations and finance managers, their teams and leadership to understand, document and analyze technology requirements to deliver Levy scalable solutions that enhances the fan experience, and drives revenue and margin growth.
JOB RESPONSIBILITIES
- Collaborate with Payments Software and Hardware technology vendor partners, and POS providers to identify, document and manage features, capabilities, and performance
- Work with relevant resources to test and verify 3rd party integrations meet operational and security requirements
- Research, document and maintain key user personas and journeys to help establish relevant and differentiated product use cases and requirements driving spend and ROI
- Participate in analysis and design sessions and document decisions; create use cases, process flows, and high-level information models
- Work with technology implementation teams to define, document and integrate best practices to improve the product governance for standardizations
- Continuously develop and share subject matter expertise focused on Payments-POS Software functions enabling various peripherals and 3rd party integrations
- Meet regularly with locations and vendor partner for product vision and roadmap updates
- Provide input to quarterly business reviews with all vendor partners for Technology Strategy & Solutions team and Leadership
- Organize operations feedback and reporting to vendor partner
- Collaborate with Payments and Concessions POS Software and Hardware technology vendor partners to plan, setup and manage a robust test lab environment
- Work with relevant resources to test and verify 3rd party integrations meet operational and security requirements
- Document, test and maintain new and key use cases driving spend and ROI
- Work with technology implementation teams to define, document and integrate best practices to improve the product governance for standardizations
- Continuously develop and share subject matter expertise focused on Payments-Concessions POS Software functions enabling various peripherals and 3rd party integrations
- Provide input to Product, Technology Strategy & Solutions, Field IT teams, Leadership
- Organize operations feedback and reporting to vendor partner
JOB QUALIFICATIONS
- Minimum 5 years of relevant technology and business experience, with an emphasis on Payments gateways and processors, Mobile Commerce, Payment’s hardware, All-in-one hardware, and associated Concessions POS integrations
- Additional experience with Concessions POS, Rewards and Loyalty systems
- 3rd party vendor management experience
- Significant knowledge and experience with enterprise technology solutions, ideally in the Sports and Entertainment Industries
- BA/BS Degree in business or a qualitative subject
- Strong business / commercial and financial acumen
- Excellent written, verbal communication
- Proven ability to manage multiple tasks and deadlines
- Strong relationship-building skills
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Compass Corporate maintains a drug-free workplace.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1172449
#Techtalent
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