Cranberry Home Care has an immediate opening for a Part-Time Scheduling
Assistant (20-22 hours a week) in our Middleboro, MA office.

The right candidate must have great telephone skills, be able to multi-task, and be able to work in a fast-paced environment.

About Us:

Cranberry Home Care is special in that we are NOT a corporate franchise. We are a private, Middleboro based, family owned, and operated agency committed to providing compassionate care and assistance to those who wish to remain living safely and independently in the cherished environment they call "home". We value our caregivers and strive to ensure each member of our team feels appreciated, respected and a valued. Without our great caregivers, Cranberry Home Care would not be able to provide our clients with the exceptional care they receive every day!

Key Responsibilities:

The Scheduling/Administrative Assistant carries out various functions, such as:

• Assist the Scheduling Coordinator by keeping track of Caregiver attendance points and inputting them into the computer system.
• Handling all time off requests by documenting it in the system and sending it to payroll for approval.
• Work closely and collaboratively with Scheduling Coordinator to fill and/or find coverage for all time off requests/Caregiver call outs.
• Following up with clients and Caregivers to inform them of cancellations, fill ins, and/or time alterations.
• Being the first point of contact by greeting and welcoming guests in a friendly and professional manner.
• Handles all phone calls, by answering and directing calls to the appropriate individual if necessary.
• Ability to provide callers with basic information about services that Cranberry Home Care offers.
• Responsible for scheduling care consultations when receiving an intake call regarding client services.
• Enter client inquiries into CRM & assemble client onboarding packets.
• Assist HR/Recruiting department by printing and putting together employee handbooks, orientation packets, filing documents and other duties as assigned.
• Strong communication and customer service skills; implementing a seamless communication flow both externally and internally.
• Handling office tasks such as checking the mail, data entry, ordering office supplies, etc.
• Being comfortable using Microsoft Office Programs – Word, Excel, PowerPoint.
• Other duties as assigned.

Requirements:

• Must have good interpersonal skills, must be a people-person and easy to approach.
• Detail orientated and organized
• Ability to multi-task and display an incredible level of flexibility.
• Must have the ability to prioritize in the face of multiple tasks and or duties.
• Should have a good knowledge and understanding of customer care ethics.
• Must attend team/staff meetings as required.
• College degree in business or psychology preferred but not required.

Job Type: Part-time

Pay: Up to $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.