Salesforce Analyst Job at Deloitte
Work you'll do
- Leverage your education and experience to develop your understanding of our internal customer challenges by studying the business function, gathering information, and evaluating output requirements and formats.
- Elicits and documents functional requirements and test strategies for technical solutions to meet business needs.
- Opportunity to work on projects /operation support activities assigned by the managers, complying with the expected quality and deliverables due dates.
- Respond proactively to both business and project issues and escalate appropriately.
- Prepare draft presentations for management meetings.
- Accurately document meeting results/outcome for follow-up action(s) and next steps.
- Work and collaborate closely with global team
- Participate in research activities and contribute to and prepare recommendation reports based on analysis
- Work "on job" shadowing in the assigned are.
- Work with mentors along the year on the agreed development goals.
- Perform other job-related duties as assigned.
The team
Are you an innovative and insightful thinker who likes solving complex business issues for diverse clients around the world?
Brimming with exceptional strategic planning and critical thinking skills?
This entry level full-time role (starting as an apprentice in year 1) will help prepare you to grow within Deloitte. The ideal candidates for the apprenticeship program are young professionals wanting to grow their technical, leadership, and professional abilities! You will be assigned to the Salesforce COE where you will actively participate in projects and/or operation support activities and work closely with other Deloitte professionals. Due to the global nature of this role, relocation is not required, nor supported. Candidates would be expected to work from their current location (Remote)
Qualifications
Required:
- An Associate Degree
- Excellent communication, interpersonal, and teamwork skills
- Analytical and problem-solving skills
- Must possess an active Salesforce Administrator certification or Platform App Builder certification and be able to provide verification
- Must hold an active Salesforce Platform Developer I certification and be able to provide verification before your start date
- Foundational knowledge of Salesforce security topics: (Roles, Profiles, Permission Sets)
- Experience working on Salesforce either through work, projects, or Trailhead
- Proactivity in identification and resolution of issues
- Ability to work in diverse, decentralized teams across diverse cultures
- High degree of creativity
- Motivated to learn new things
Preferred:
- Work experience in SaFe Agile Environment (SDLC, Scrum, PI Planning, etc.)
- Knowledge on Microsoft Office Suite - PowerPoint, Word, Excel, Project, Visio
- Work experience in Information Technology
- Possess an active Salesforce Business Analyst certification and be able to provide verification
Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
#LI-Hybrid Hybrid work, remote may be an option
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