Join the August Roofing and Solar Team as a Sales Support/Administrative Assistant!

Are you a friendly, energetic, and motivated individual who enjoys providing excellent customer service and building relationships with clients? August Roofing and Solar is looking for a highly organized, friendly and upbeat Sales Administrator to join our Sales team in Simi Valley.

August Roofing and Solar, with headquarters in Simi Valley provides premium residential roofing and solar solutions from West LA, across Ventura County to Santa Barbara. We are professionals, doing what it takes to provide exceptional quality and customer satisfaction. We invest heavily in obtaining, training, and retaining employees. We create a work environment based on respect, appreciation, and professionalism as a business rooted in the local community for over 30 years.

August Roofing and Solar exists to redefine professionalism in the construction industry. Our mission is to become an enduring and great company by delivering customer value, service, and satisfaction, while creating great career opportunities with a family environment. At August Roofing and Solar, we are a company that is customer driven, professional and gives customers peace of mind. We are humble and hardworking, work smart, and take pride in our work.

Role Summary

As the first point of contact for prospective customers, you will be responsible for answering and redirecting incoming calls and messages, and scheduling appointments for our Sales Representatives. Additionally, you will play a key role in generating interest and setting appointments for our sales teams by reaching out to potential customers through calls, emails, and other means. This is not a telemarketing position.

This is a full-time hourly position reporting to our Director of Sales. The schedule is Monday through Friday from 8:00 AM to 5:00 PM

Key Responsibilities:

Number one person answer incoming calls

Schedule customer appointments for our Sales Representatives

Follow up on leads generated by various sources to schedule appointments for sales representatives

Take responsibility for accurate entry of customer information in CRM

Send appointment reminders to our sales team

Enter and schedule work order request from property management

Oversee the sales data metrics to ensure accuracy

Contact clients to obtain missing information or answer queries

Support our Customer Service Representative with existing customer concerns

Provide administrative support as needed

Benefits

Medical Insurance Coverage (HealthNet and Kaiser)

100% Company Paid Dental, Vision and a $15,000 Life insurance policy

401K and voluntary Aflac insurance options

Paid Time Off: Holidays, Vacation, Sick days

Compensation $18 to $20 per hour DOE

Requirements

High school diploma or equivalent

3+ years of proven work experience as a Sales administrator or Sales support agent

Excellent communication, negotiation, and interpersonal skills

Strong organizational, time-management skills and able to perform in a fast pace environment

Hands on experience with CRM software

Ability to learn scripts and familiarity with sales processes and techniques

Ability to work independently or as part of a team with a positive attitude

Proficient in Microsoft Office and other computer applications

If you have a passion for customer service, sales, and helping to create a better future, we encourage you to apply today and become a part of our team!

For more information about our company, please visit our web site at http://www.augustroofing.com/. We are an equal opportunity employer.

August Roofing Inc. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Simi Valley, CA 93065: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What motivated you to apply?

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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