OUR COMPANY

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY

Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel will feature 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth.

A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.

ROLE SUMMARY
As the Executive Sales Coordinator, this role supports our General Manager and Area Director of Sales. The role must provide superior customer service, manage multiple priorities at the same time, and bring value and support to the Area Sales Team. The individual will act as a liaison for the team, maintaining a series of partner B-B marketing platforms, providing administrative support and communication of sales collateral in partnership with the marketing team.

KEY RESPONSIBILITIES

Work with the Sales team in order to ensure adequate coverage for the Sales Department. Field unsolicited leads.

Maintain the sales system by ensuring all leads are loaded, lost business is tracked and all accounts are complete and up to date.

Manage RFP inboxes.

Coordinate partner stays, sites and all details around the experience with each resort

Support team to achieve annual budgetary goals with respect to occupancy and revenue.

Manage relationships with accounts and ensure that all information/history in the reservations system is current and accurate.

Prepare and assist in Directors travel plans

Execute email requests

Prepare expense reports

Maintain a close relationship with remote sales directors to ensure the department runs smoothly and that hotel-wide standards initiatives are coordinated.

Manage all group rooming lists

Other duties as assigned.

REQUIRED QUALIFICATIONS

Must possess broad knowledge of all aspects of high-end hotel operations, with strong emphasis on sales & reservations

Ability to multi-task and take direction from multiple managers

Ability to work independently, effectively and efficiently from remote home office

Available to plan and coordinate site visits with clients and clearly communicate details to on site resort staff

Superior customer service skills are essential

Self-starter, and problem solving thinker

Ability to communicate clearly and effectively in English both verbally and written

Excellent time management skills

Strong organizational skills are required

PREFERRED QUALIFICATIONS

Knowledge of Delphi, CVENT, Opera and Google suite are a plus

Working knowledge of Opera reservations

Knowledgeable on hotel industry contracts including consortia & OTA

OUR STORY
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.