Sales and Service Support Job at Integrated Machinery Solutions
SUMMARY: Responsible for supporting the Vice President by providing sales support, administrative, clerical, and customer support. Follows up with customers, completes orders, and process sales leads.
DUTIES and RESPONSIBILITIES:
1. Answers telephone calls and assist customers.
2. Handle orders, complaints, and other inquiries.
3. Perform data entry when orders are completed or changed.
4. Process sales data and progress reports.
5. Follow up on sales leads.
6. Direct sales leads to appropriate member of sales team.
7. Answer questions about products or warranties.
8. Responds to emails, phone calls, and other forms of correspondence.
9. Promote and sell products and services.
10. Maintain client database.
11. Create and mainain Excel spreadsheets
QUALIFICATION REQUIREMENTS:
· Must have advanced excel skills
· Exceptional attention to detail
· Work well with others
'Able to read Engineer drawings
· Previous order entry experience
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Azle, TX 76020: Reliably commute or planning to relocate before starting work (Required)
Experience:
- advanced Excel: 2 years (Required)
Work Location: One location
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