At Summit Vista, we have a strong commitment to our employees. Our dedication to our staff shows in many ways, including our benefits and competitive pay. We offer a great benefit package consisting of health insurance, dental insurance, vision insurance, company paid life insurance, short term and long-term disability, 401k, accrued vacation, paid holidays, bereavement leave, tuition reimbursement, employee assistance program, flexible spending accounts, and much more….
The Move-in Coordinator works in accordance with the established policies and procedures of the community and/or direction from the Sales Manager. The Sales and Move-in Consultant performs all the necessary functions of ensuring a successful move-in of all future residents by developing relationships with key accounts to maximize revenue and client retention. Acts as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

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ESSENTIAL DUTIES AND RESPONSIBILITIES: *include the following. Other duties may be assigned.

• Manages the collection of entrance fee deposits and final unit purchase settlement fees.
• Assists and guides future residents in available selections (kitchens, flooring, colors, up- grades)
• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction / physical plant changes.
• Prepares closing documentation and internal communications timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in and drives personal vehicle to customer home as needed to advance the sale.
• Interviews and approves service providers for vendor lists and facilitates execution of Third Party Agreements.
• Conducts on-site review of future residents existing home, takes measurements, advises as to what belongings can be moved into community, and recommends resources (realtors, movers, storage and liquidation vendors, etc…).
• Develops and updates, as needed, the community move- in resource guide.
• Staffs the office to meet business needs, which may include evenings, weekends and holidays, Participates in marketing events as directed by the Marketing and Sales Director.
• Adheres to the Ten Hospitality Promises (see below) in the marketing office and maintains a hospitality- focused environment throughout the community.
• Maintains a polished and professional appearance at all times.
• Attendance is an essential function of this position.

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Administrative degree, minimum three years related work experience or high school degree and minimum five years related work experience

• Organizational skills
• Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential
• Proficient in the use of various software including all Microsoft Office applications
• Strong written and verbal communication skills
• Excellent keyboarding and proofreading skills
• Ability to multitask
• Takes initiative

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EDUCATION and/or EXPERIENCE:*
Bachelor's degree required. 3 + years of relevant professional experience.

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LANGUAGE SKILLS:*
English: highly proficient in both spoken and written English

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PHYSICAL DEMANDS:*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normally works in well-lit, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to walk for up to 75% of the workday. Must be about to tour through the entire building including the ability to push an individual in a wheelchair. Must be able to bend and stoop and be able to lift and carry up to 25 pounds independently.
Walking, standing, bending, sitting, speaking, lifting, pushing, stooping, stretching, thinking, evaluating, instructing, calculating, writing, use of computer, learning new skills and information.

Job Type: Full-time

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