Revolution Retail Systems is now part of Glory Global Solutions. Glory is a global leader in cash technology solutions, and together we serve the retail industry across grocery, big-box retailers, convenience stores and entertainment. We provide unparalleled product quality, service, and support. Our people, culture, and history are essential to helping us accomplish that mission.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement, and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more engaged customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSE

The Repair Technician will be responsible for undertaking all actions necessary to render return product serviceable; cleaning, testing, performance evaluation of electronic and mechanical components and subassemblies; follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained

MAIN RESPONSIBILITIES

• Performs the set-up, calibration, testing, and troubleshooting of returned product
• Recognize failures, identify root causes, and repair products
• Records required information on all repairs
• Operates required equipment and test fixtures
• Attend meetings and training as assigned
• Ensure adherence to workmanship and quality control standards
• Completes repairs in a cost effective, efficient manner and expediting return product to stock
• Identify any needs related to supplies, tools, and other items needed for efficient workflow in the repair area
• Assists in material handling and inventory control as needed
• Maintains and cleans the work environment
• Offer assistance as needed for any variety of tasks as requested by management

• Follow and execute procedures and policies established by management

REQUIRED EDUCATION AND QUALIFICATIONS

Preferred Education and Experience

College Degree

Proficiency in ERP Systems and Microsoft Suite Applications

Qualifications:

Minimum 1-2 years of work experience in electronic and mechanical components and subassemblies repair

Prior experience servicing and repairing Automated Teller Machines (ATM’s)/Automated

money handling machines is preferred

REQUIRED SKILLS AND COMPETENCIES

• Functional knowledge and experience with use of basic repair tools
• Ability to follow and execute procedures and policies established by management
• Ability to maintain a positive attitude while working
• Proficiency in ERP systems and Microsoft Suite Applications
• Excellent organizational skills
• Strong attention to detail
• Excellent verbal communication skills

GLORY SPIRITS

The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:

Value Creation - strive to create value for customers

Self-Starter - understand the objectives of your own work and are proactive in achieving goals

Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal

Integrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics

Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.

Third Party Agencies

Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.