Job Opening – Revenue Cycle Manager

Job Summary: This manager will be responsible for the oversight of the following functional areas within the revenue cycle department

• Commercial Insurance
• Air Ambulance
• Liability Insurance
• Workers Compensation
• Payment Posting

Job Location: This position is primarily based in the office

Essential Duties and Responsibilities:

• Responsible for the overall process and procedures related to A/R and billing
• Development and leadership of team members involved in the billing process
• Establish and maintain good working relationships with key customers, vendors and other party payers
• Develop and monitor departmental goals/objectives to meet company-wide goals
• Continuously assess and improve the department's performance using KPIs and OKRs
• Responsible for hiring, training, and maintaining a productive team while staying within budget guidelines
• Develop and implement billing policies, procedures and systems ensuring timely and clean claims
• Work with each direct report to establish goals and objectives annually and monitor progress to enhance professional development
• Ensure compliance with HIPAA, CMS and other state and federal regulations
• Develop and implement collection policies, procedures and systems ensuring prompt and accurate payments and aggressively pursue collection of accounts
• Maintain good working relationships with contractors and third-party payors
• Develop and implement standardized reporting, including but not limited to trending, collections, aging receivables, productivity, quality control
• Responsible for establishing an effective relationship with operations and sales leadership personnel to ensure effective workflows
• Responsible for the submission of thorough work orders to the Business Rules Programming team for workflow automation improvements

Qualifications:

• Bachelor's Degree in Business or Health Care Administration or 5 or more years of relevant experience in lieu of degree
• Proficient with Microsoft Office Products or equivalent platforms
• Working knowledge of medical billing and federal/state regulations for billing
• Positive customer relations skills
• Ability to work effectively as a member of interactive teams
• Ability to lead and manage multiple direct reports
• Excellent communication, organizational, interpersonal and analytical skills
• Professional work ethic and dress code
• Ability to adhere to productivity goals, departmental and company guidelines, policies and procedures
• Ability to work independently
• Punctual with strong attendance history
• Maintain highest level of confidentiality

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Benefits (Included but not limited to)

• 401(k)
• ESOP (Employee Stock Ownership Program)
• Health Insurance

Why work for Acadian

Founded in 1971, Acadian Companies is an employee-owned, multi-faceted company with six divisions, a global reach and a mission of improving the lives of our patients, customers and employees through our innovative spirit and diverse divisions. Acadian has earned a reputation as one of the nation’s most respected and largest privately held medical transportation companies.

In an area known for a family-centric culture with strong communities and hard workers, Acadian Ambulance grew out of our community’s need for emergency medical support and care. Commitment to our community, along with our love of the people within it, guided us in the beginning and is our driving force today. Even with our expansive growth across multiple states, this mindset continues to be the foundation of our organization. We are proud to care for our family, friends, and neighbors.

In 1993, Acadian instituted an Employee Stock Ownership Plan (ESOP), giving employees the opportunity to own private stock in the company. Acadian sets up a trust fund for qualifying employees and contributes new shares of its own stock or cash to buy existing shares. Acadian employees currently own 80% of the company stock.

Through this structure, employees own the company, giving them a sense of pride and a stronger investment in their work. Acadian employee-owners see every day as an opportunity to make a difference.