Glass House Brands is seeking an experienced Floor Lead to support store operations for our Santa Barbara store.

What You Will Do:

Floor Leads are responsible for providing support, analysis, and recommendations to assist all Store Management and ensure operational efficiency at Store and Delivery level. Floor Leads provide best in class customer engagement and drive sales.

Floor Leads take responsibility for sales floor activities in conjunction with Store Leadership and assists the Specialist Team by working with Store Management to perform daily operational functions.

Floor Leads adhere to company policies and acts with integrity under the direct supervision of the Store Management Team.

In adherence to all compliance regulations governing the purchasing and selling of Cannabis and Non-Cannabis product, the Floor Lead will partner with the General Manager and Inventory & Compliance Manager in each location to oversee all facets of policy and procedures and operational administrative duties in relation to the store.

Core Responsibilities:

Sales & Profitability

• Help drive store’s profitability by guiding team members in delivering a positive and friendly experience by engaging the customer through thoughtful conversation and exceptional service.
• Partner with store leadership to educate and communicate hourly and daily goals to drive sales.
• Assists in communication of Store Team coverage including breaks and lunches in accordance with business needs, traffic trends and Meal Break Policy.
• Prioritizes and communicates department insights to direct supervisor.

People Development

• Assume the role of peer mentor in-store with regards to talent development and employee mentorship.
• Strategically train and develop a productive store team in core competencies of service and product knowledge.
• Support the development of team members with an aptitude or interest in store leadership to ensure bench strength and succession planning.

Communication

• Lead with strong communication skills, both written and verbal.
• Effectively delegate projects, and consistently follows up with the team.
• Actively participates in daily, department and Store meetings.
• Effectively utilize Communication Binder to ensure that important information reaches the entire team
• Willingness to grow as a Lead by going beyond assigned department tasks to take on additional responsibilities.

Store Environment

• Support the store operations to maximize sales through analytical and creative management of merchandise from receipt to sale.
• Support the team by contributing to the maintenance of all product stock areas.
• Coach the Store and Delivery Team to take initiative as employees to oversee all levels of customer service by setting daily goals and expectation to create a positive store environment.
• Exhibit excellent floor presence by consistently training the store team on customer standards, product knowledge, product placement and time management.
• Guides team to uphold company customer service standards.

Operations

• Lead the team to perform all store level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
• Support store goals by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices.
• Assist in leading the team in shipping and receiving process and complete shipment turnaround process.
• Ensure that all operational tasks are completed and support that all backstock areas are clean and organized.
• Ensure compliance with all BCC, State and City regulations.
• Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.

Merchandising and Display

• Collaborate with General Manager and Store Leadership to enhance the store environment and efficiently execute all inventory and merchandising tasks.
• Collaborate with General Manager and Store Leadership to ensure fast and efficient flow of merchandise to the sales floor.
• Ensure a neat, clean, and organized store environment.
• Exhibit a strong understanding of current product and trend awareness.
• Support the store team by assisting in merchandising and display products as needed.

This position can require work on early mornings, late nights, weekends, and holidays.

This position may require you to travel to corporate offices as well as other store locations for training, learning and development.

Qualifications

• Must be 21+ years old.
• Qualified candidates should have a minimum of 2-years’ experience in Management in a retail environment.
• Must pass a federal background check via ‘Live Scan’ in certain markets.
• B.A. preferred, but experience is paramount.
• Experience working in a highly regulated businesses is desirable.
• Uses sound judgment when making decisions.
• Assumes other duties assigned by supervisor.
• Exhibits strong leadership skills amongst peers and have confidence communicating at the store level.
• Uphold excellent Customer service skills and a service orientated culture.
• ·Achieve statistical results (sales, shrinkage).
• Previous retail experience preferred.
• Previous Cannabis experience preferred.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the employee for this job.

Who We Are:

Farmacy Santa Barbara is part of Glass House Brands, a dynamic, supportive, local company that values integrity, transparency, and a genuine desire to help others.

We are a seed to sale cannabis company. Every link of our supply chain, from DNA to door, is transparent and fully compliant with California’s strict regulations.

We are industry advocates, partnering with local governments to support safer access and smart regulation. Overall, we are blazing a trail for this new industry and helping define what it will be for generations to come.

Farmacy Santa Barbara / Glass House Brands strives to be a positive presence in every community in which we operate. We contribute to various local arts and education programs and provide jobs with generous pay and benefits that exceed state-mandated minimums.

AAP/EEO Statement

Farmacy Santa Barbara / Glass House Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Pay: $17.75 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Masks optional; temperature and symptom checks; scheduled disinfecting of high touch surfaces and public spaces

Application Question(s):

• Are you available to work mornings, midday, evenings, weekends and holidays?
• Are there any shifts during the day or days of the week that you're not available to work?
• Please describe your experience with cannabis.

Experience:

• Retail management: 2 years (Preferred)

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.