Restaurant Assistant Manager Job at Nardelli's Grinder Shoppe
Nardelli's Grinder Shoppe Norwalk, CT 06851
When you join Nardelli's Grinder Shoppe as as Assistant Manager, you will experience the tradition and taste the tradition of 100 years of delicatessen perfection. You will be a part of something as Nardelli's comes to lower Fairfield County, CT for the first time, and you will have the opportunity to connect with our amazing customers and impact our growing business.
Come make a difference with Nardelli's as an Assistant Manager today! This is an opportunity to provide unparalleled customer service to each of our guests, and to explore potential career paths with Nardelli's. Part-time and full-time positions available.
We are looking for an Assistant Manager to support all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Key Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room and check-in with customers. Back of the house management experience is essential, as you’ll manage a qualified team of associates, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Skills
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- 7+ years of recent restaurant experience (preferred)
- Proficient food safety understanding and practice
- Must be at least 20 years old
- Must have reliable transportation
- Must have open availability
Additional benefits of joining:
- Offering a highly competitive hourly wage
- Tip pooling
- Paid time off
- Alcohol and grease-free work environment
- Free on-shift meals
- Fun, inclusive culture
- Career growth potential (four additional stores planned)
Come Join Nardelli's Grinder Shoppe, a 100 year tradition.
Nardelli's is an Equal Opportunity Employer
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Our stores fully comply with CDC guidelines. Until further notice, we are requiring our employees to wear masks while working. We encourage our patrons to maintain social distancing. And, we have high cleanliness standards throughout our restaurant.
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant: 7 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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