Reservation Agent/Customer Service Job at Carolina Shores Vacation Rentals

Carolina Shores Vacation Rentals Kitty Hawk, NC 27949

RESERVATION AGENT

SUMMARY: Seeking a responsible individual to join our team. This person should possess great phone skills and be able to communicate well and professionally with others.

ESSENTIAL DUTIES:

· Greet guest as they check-in and provide information about their vacation home and the area.

· Make check-in packets for upcoming arrivals.

· Take credit card payments, over the phone and in-person, for vacation rentals.

· Assist tenants with issues in their vacation home and direct any concern to the proper department to be resolved.

· Make reservations using our Escapia software.

· Assist the Property Manager with other duties.

QUALIFIED CANDIDATE MUST:

· Have excellent customer service skills.

· Be a quick learner.

· Have a valid driver’s license.

· Work well under pressure.

· Keep your work area spotless at all times.

· Have great writing skills.

JOB TYPE: Full-time

BENEFITS:
· Dental Insurance
· Life Insurance
· 401k
· Disability Insurance
· Sick time
· Vacation Pay

SCHEDULE:
· 5 Days a week. Weekends included.

LOCATIONS:
· 4721 N. Croatan Highway and 1187 Duck Road

EXPERIENCE: Preferred but not required.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Vision insurance

Experience level:

  • 1 year
  • No experience needed
  • Under 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Kitty Hawk, NC 27949: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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